Relief Executive Assistant - English Speaker

McKinsey & Company; Lisboa; Hybrid; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Private medical insurance

Food card

Fully paid sick days

Mental health support

Professional development

Job summary

McKinsey & Company is seeking an experienced Administrative Assistant based in Lisbon to support a high-performing Global Administration team. You will manage calendars, coordinate time-zone meetings, and arrange complex travel logistics in a fast-paced environment.

The role emphasizes strong organization, discretion, and cross-border collaboration, with training, mentorship, and a comprehensive benefits package. A 50/50 hybrid work setup is required.

Qualifications

• 3+ years of experience in customer service, client support, or related fields.
• Strong email and calendaring skills.
• Solid knowledge of Windows and Microsoft Office applications; Outlook proficiency preferred.

Responsibilities

• Manage full calendar for executives and teams, coordinating meetings across time zones.
• Schedule and organize meetings, travel logistics, and complex itineraries.
• Provide backup cover for absent assistants and support consultants.
• Develop relationships with colleagues, clients, and vendors globally to enable efficient operations.

Skills

Email & calendar

Windows & MS Office

Administrative skills

Organizational skills

Problem solving

Communication (English)

Privacy & discretion

Collaboration

Tools

Outlook

Job description

Who You'll Work With

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

Who You'll Work With

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

Your Impact

You’ll build meaningful, collaborative relationships with your teammates and colleagues who depend on your administrative support. Whether it’s managing a full calendar, scheduling meetings across various time zones, or arranging and coordinating complex travel logistics, you’ll apply your multitasking, organizational, and decision-making skills to fulfill critical administrative and logistical requests. You will provide backup cover for absent assistants, supporting consultants for a short period of time, which gives you the opportunity to expand your network quickly and gain exposure to different regions, industries, and functions in which McKinsey operates. Your ability to engage and respond appropriately will be critical in maintaining relationships with executive-level colleagues. Your work is an excellent opportunity for professionals with experience in customer service, corporate administration, client support, or those currently in assistant roles who want to further develop their knowledge and ability. We offer extensive training to help you deepen your skills and develop your expertise. See a day in the lifeof our executive assistants. As a people-first firm, we offer a competitive salary, plus an exceptional benefits package that includes:

• Private medical insurance at no cost covering medical, dental, vision, and mental healthcare
• Food card with daily allowance
• Fully paid sick days (when documented)
• Mental health support
• Various wellbeing, connectivity, and volunteering initiatives
• Extensive professional development, coaching, and mentorship opportunities
• Diverse, equitable, and inclusive environment with office- and firm-wide initiatives and communities (charities, sports teams, LGBTQ+, and more)
• Office in a convenient location with many public transport options and attractive surrounding areas
• And more
• Position requires a 50/50 hybrid work setup - split evenly between remote and in-office presence.

You will be part of our Global Administration team. This team is passionate about delivering exceptional administrative, organizational, and logistical support. They enable our colleagues and our firm to operate efficiently and fulfill its purpose to help create positive, enduring change in the world.

Based in our McKinsey Global Services office in Lisbon, you will work with consultants, function leaders, external vendors, peer assistants, and other colleagues across the globe on tasks with international reach. You will support managers and partners who are based in offices other than yours and collaborate with your team of assistants onsite in Lisbon, working in a hybrid model.

Your Qualifications and Skills

• 3+ years of experience, preferably in customer service, client support, or related fields
• Strong email and calendaring skills
• Solid knowledge of Windows and Microsoft Office applications; Outlook proficiency preferred
• Excellent administrative, organizational, and problem-solving skills
• Ability to work effectively in a fast-paced, deadline-driven environment (including prioritization skills, flexibility toward change, sense of urgency, and dealing with ambiguity)
• Strong attention to detail, can-do attitude, and ownership mindset
• Outstanding customer orientation and ability to professionally handle confidential and/or sensitive information
• Eagerness to learn, collaborate, and share knowledge and experiences across regions and teams
• Ability to establish and strengthen relationships with colleagues, clients, and external vendors across the globe
• Language fluency skills to communicate effectively, both verbally and in writing, in English (C1 level – CEFR or equivalent)