Quality & Training Strategist: Policy, Ai & Calibration

Tik Tok; Almada; Vor Ort; EUR 28.000 - 45.000; Teilzeit

Zusammenfassung

TikTok is seeking a Quality & Training Specialist (QTS) to ensure safety policies are enforced accurately at scale under a 12-month fixed-term contract. The role emphasizes systemic scalability, proactive risk mitigation, and team excellence, with audits, policy interpretation, calibration sessions, and cross-team collaboration to meet global quality goals.

Fluency in French and English is required. Caparica, Portuguese Republic, PT serves as the work location under this fixed-term assignment,

Qualifikationen

• Proficiency in English and French is required.
• Experience with quality assurance or training roles is a plus.

Aufgaben

• Conduct audits to ensure safety policies are applied at scale.
• Lead RCA-driven improvements to policy and processes.
• Interpret policies and run calibration sessions to align across teams.
• Collaborate with BPO/PS/OGS teams to meet global quality goals.

Kenntnisse

French

English

Jobbeschreibung

TikTok is seeking a Quality & Training Specialist (QTS) to ensure safety policies are enforced accurately at scale. The role emphasizes systemic scalability, proactive risk mitigation, and team excellence in a 12-month fixed-term contract. Key activities include audits, RCA-driven improvements, policy interpretation, calibration sessions, and collaboration with BPO/PS/OGS teams to meet global quality goals. Proficiency in French and English is required.

Quality & Training Strategist: Policy, Ai & Calibration Caparica, Portuguese Republic, PT