We are looking for a Lead Quality Assurance Engineer to strengthen quality engineering for a digital commerce environment in the luxury goods sector. This role combines hands-on QA engineering, Agile delivery coordination and operational leadership of a nearshore testing service, with a strong focus on early risk identification, automation and reliable release decisions.
WHAT YOU WILL DO
- Define and maintain a risk-based quality approach, including test planning, coverage expectations and release-readiness criteria.
- Work closely with Product, Engineering and DevOps teams during refinement, planning and delivery to ensure requirements are measurable, testable and addressed early.
- Design, execute and analyze manual and automated tests across component, API, integration, end-to-end, regression and exploratory testing levels.
- Promote Shift-Left practices by embedding quality activities earlier in the delivery lifecycle and supporting automated feedback within CI/CD pipelines.
- Coordinate testing activities across teams and releases, tracking scope, progress, environments, test data, dependencies, blockers and residual risks.
- Lead defect qualification, prioritization, investigation and follow-up, supporting root-cause analysis and risk-based decision-making.
- Own regression testing and automation improvement initiatives, increasing reliability, maintainability, traceability and relevance to production risks.
- Steer a nearshore managed testing service by aligning priorities, capacity, deliverables, operating routines, service levels and evidence of coverage.
- Maintain QA indicators, reporting definitions and source data, using metrics to support accountability, continuous improvement and transparent delivery decisions.
- Prepare quality status updates, release-risk assessments and test exit recommendations for technical and non-technical stakeholders.
WHAT WE ARE LOOKING FOR
- More than 5 years of experience in Quality Assurance or Quality Engineering within complex digital environments, including coordination across several delivery teams.
- Proven ability to remain hands-on while leading quality practices, priorities and delivery alignment across multiple contributors.
- Strong experience with risk-based testing, test strategy, regression management and quality indicators.
- Experience coordinating nearshore or managed-service QA teams, including capacity planning, delivery follow-up, KPI review and continuous improvement.
- Solid understanding of system integrations, microservices and digital commerce platforms.
- Strong analytical thinking, problem-solving ability and risk-based decision-making.
- Ability to challenge constructively, establish accountability and lead through influence.
- Excellent communication, facilitation and stakeholder management skills in Agile environments.
- Professional working proficiency in English.
TECHNICAL SKILLS
- Manual and automated testing
- Component testing, API testing, integration testing, end-to-end testing, regression testing and exploratory testing
- Test strategy, risk-based coverage, test planning and quality metrics
- Test automation framework design, improvement or migration
- CI/CD pipelines and automated quality feedback
- Git and GitLab or equivalent CI/CD tooling
- Python or equivalent programming language
- IntelliJ, VS Code or equivalent development environments
- Insomnia, Robot Framework or comparable API and automation tools
- Zephyr or another integrated test-management solution
- Datadog, SonarQube and Snyk
- Agile delivery practices
- Defect triage, root-cause analysis and release-risk assessment
NICE TO HAVE
- Exposure to AWS, Azure or GCP
- Practical understanding of AI-assisted testing
- French or another additional language
WHAT WE OFFER
- Private health insurance from day one, with no waiting period and optional family extension.
- Confidential mental health support through TEAM 24, including access to psychological support, content and live sessions.
- Continuous training and certification opportunities to support structured growth and long-term capability development.
- Flexibility whenever the role and delivery context allow it, supporting sustainable performance and daily balance.
- Childcare vouchers and practical support measures designed to help balance personal and professional life.
- Community moments, shared milestones and leadership presence when it matters most.
- Opportunities to develop further capability in quality management, information security, AI governance and cybersecurity best practices.
EQUAL OPPORTUNITY
Hexa is committed to equal opportunity and inclusive recruitment. We value different backgrounds, perspectives and experiences, and we align our practices with the principles of the Portuguese Diversity Charter.
HEXA LIFE
At Hexa, we are all Builders. We work with honesty, mutual support and agility, contributing to projects, solutions and