Program Operations Lead – Global Partner Programs Transformation

020 Cisco Systems, Inc.; Oeiras; On-site; EUR 55,000 - 75,000; Full time

Job summary

Cisco's Global Distribution Route to Market is the growth engine powering commercial and mid-market scale. We seek a Grade 9 Program Operations Specialist to anchor governance and administration of current distribution programs while transitioning distributors to the Cisco 360 Distribution Program (PVI & CPI for Distributors).

In this role you will own governance, reconcile payouts, build executive dashboards, and support bi-weekly regional cadence across AMER, EMEA, and APJC, serving as Tier-2

Qualifications

• 4–7+ years in partner/channel operations, governance, or financial operations.
• Strong understanding of two‑tier distribution, distributor compensation, and incentives.
• Ability to manage complex business rules, audit trails, and policy compliance.
• Advanced Excel skills and experience with large datasets.
• Familiarity with Cisco systems (CCW, PXP, Tableau/PowerBI, Salesforce) is a plus.

Responsibilities

• Oversee day-to-day governance and policy execution for global distribution programs.
• Reconcile distributor payouts with Global Partner Finance and manage exceptions.
• Support transition roadmap to Cisco 360 with PVI and CPI for Distributors.
• Maintain executive dashboards and enable bi-weekly cross-regional cadences across AMER, EMEA and APJC.

Skills

Partner operations

Governance

Excel advanced

Data analysis

Stakeholder management

Tools

CCW

PXP

Tableau/PowerBI

Salesforce

Job description

Cisco's Global Distribution Route to Market is the growth engine powering commercial and mid-market scale. We seek a Grade 9 Program Operations Specialist to anchor governance and administration of current distribution programs while transitioning distributors to the Cisco 360 Distribution Program (PVI & CPI for Distributors).

In this role you will own governance, reconcile payouts, build executive dashboards, and support bi-weekly regional cadence across AMER, EMEA, and APJC, serving as Tier-2