Production Network Engineer - 24/7 Multi-Client Ops

Inetum; Lisboa; Presencial; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

Inetum is a European leader in digital services. The Production Network Engineer is responsible for ensuring the availability, performance, and security of the network infrastructures of multiple customers within a shared services team.

Operating and maintaining LAN/WAN, datacenter and security components in a 24/7 production environment, handling complex incidents and implementing changes and upgrades to deliver reliable, secure networks for clients.

Qualificações

• 3–5 years hands-on experience in network operations.
• Strong troubleshooting and communication skills.
• Fluent in English and comfortable with technical English.

Responsabilidades

• Operations & Monitoring: Ensure proper functioning of LAN/WAN/WLAN, datacenter networks, and customer interconnections.
• Incident Management (L2/L3): Take ownership of complex incidents, perform advanced troubleshooting, and communicate progress to internal teams and customers.
• Changes & Projects: Prepare, validate, and implement network changes (upgrades, migrations, patching).
• On‑call & Out‑of‑hours Support: Provide 24/7 on‑call support and ensure service continuity and SLA compliance.
• Documentation & Continuous Improvement: Maintain technical documentation and runbooks, support knowledge sharing, and contribute to process improvement.

Conhecimentos

Network operations

Troubleshooting

English fluency

On-call readiness

Autonomy

Ferramentas

Zabbix

PRTG

ServiceNow

Git

Ansible

Descrição da oferta de emprego

Inetum is a European leader in digital services. The Production Network Engineer is responsible for ensuring the availability, performance, and security of the network infrastructures of multiple customers within a shared services team.

Operating and maintaining LAN/WAN, datacenter and security components in a 24/7 production environment, handling complex incidents and implementing changes and upgrades to deliver reliable, secure networks for clients.