Premium Luxury Travel Concierge - Dutch Speaker

Blu

Lisboa

Hybrid

EUR 21.000 - 26.000

Vollzeit

14 Tage+

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Benefits dieser Stelle

Health insurance

Hybrid work

Onboarding

Lisbon office

Zusammenfassung

Blu in Lisbon is seeking a Luxury Travel Consultant to serve Dutch-speaking VIP members, coordinating premium travel and lifestyle experiences with a focus on quality over quantity.

You will work with international teams, handle flights, hotels and reservations, and build lasting relationships through highly personalized service. The role offers a permanent contract, hybrid work after onboarding, and an opportunity to grow in a luxury travel environment.

Qualifikationen

Native or fluent Dutch (C1/C2)
Good English (B2+)
Experience in customer service, hospitality, travel or luxury sectors
Passion for travel and delivering exceptional service
Strong communication and organizational skills
Availability Mon-Sat 7:00–21:00 on rotating shifts

Aufgaben

Assist VIP clients via phone, email and chat in Dutch and English
Organise flights, hotels, restaurant reservations and private transportation
Recommend exclusive restaurants, events, shopping destinations and cultural experiences
Coordinate tailor-made travel itineraries and lifestyle requests
Manage urgent requests with discretion and efficiency
Work with international teams to deliver first-class customer experiences
Build long-term relationships through personalized service

Kenntnisse

Dutch language

English language

Customer service

Travel affinity

Tools

Salesforce

Zendesk

Jobbeschreibung