Portuguese-Speaking Support Specialist — Porto Relocation

Cross Border Talents; Porto; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Relocation assistance

Career development

Global team environment

Job summary

Cross Border Talents is looking for Portuguese-Speaking Customer Support Specialists to join a leading BPO client in Porto, Portugal. The role requires fluent Portuguese and good English communication in a dynamic, international setting.

Candidates with or without prior customer support experience are welcome. Relocation to Porto is offered, along with professional development and career growth opportunities.

Qualifications

• Fluency in Portuguese is mandatory.
• Good communication skills in English (B2).
• Strong customer-oriented mindset.
• Good communication and problem-solving skills.
• Motivation to work in a customer-focused environment.

Responsibilities

• Handle Portuguese customer inquiries with empathy.
• Resolve questions and problems in a timely manner.
• Maintain high-quality service in a multicultural environment.
• Contribute to customer satisfaction and retention.

Skills

Portuguese fluency

English (B2)

Customer-oriented mindset

Communication skills

Problem-solving

Motivation to work with customers

Job description

Cross Border Talents is looking for Portuguese-Speaking Customer Support Specialists to join a leading BPO client in Porto, Portugal. The role requires fluent Portuguese and good English communication in a dynamic, international setting.

Candidates with or without prior customer support experience are welcome. Relocation to Porto is offered, along with professional development and career growth opportunities.