Portuguese-Speaking Customer Support Agents

Cross Border Talents; Porto; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation assistance

Career development

Global team environment

Resumo da oferta

Cross Border Talents is looking for Portuguese-Speaking Customer Support Specialists to join a leading BPO client in Porto, Portugal. The role requires fluent Portuguese and good English communication in a dynamic, international setting.

Candidates with or without prior customer support experience are welcome. Relocation to Porto is offered, along with professional development and career growth opportunities.

Qualificações

• Fluency in Portuguese is mandatory.
• Good communication skills in English (B2).
• Strong customer-oriented mindset.
• Good communication and problem-solving skills.
• Motivation to work in a customer-focused environment.

Responsabilidades

• Handle Portuguese customer inquiries with empathy.
• Resolve questions and problems in a timely manner.
• Maintain high-quality service in a multicultural environment.
• Contribute to customer satisfaction and retention.

Conhecimentos

Portuguese fluency

English (B2)

Customer-oriented mindset

Communication skills

Problem-solving

Motivation to work with customers

Descrição da oferta de emprego

Portuguese-Speaking Customer Support Specialist

Are you fluent in Portugueseand looking for an exciting opportunity in Porto?

We are hiring Portuguese-Speaking Customer Support Specialists to join one of our leading BPO clients in Porto.

Location

Porto, Portugal

What we're looking for

• Fluency in Portuguese is mandatory
• Good communication skills in English (B2)
• Strong customer-oriented mindset
• Good communication and problem-solving skills
• Motivation to work in a customer-focused environment
• Previous customer support experience is a plus, but not required
• Candidates without previous experience are welcome to apply

What we offer

• Opportunity to work with a leading BPO client
• International and multicultural working environment
• Relocation opportunity to Porto
• Professional development and career growth opportunities