Portuguese-Speaking Cybersecurity Customer Expert (Greece)

Mercier Consultancy Group; Lisboa; On-site; EUR 29,000 - 42,000; Full time

Benefits offered by this job

Fully Paid Training on Cybersecurity

Fully Paid Relocation Package

Health Insurance

Monthly Performance Bonus

Relocation support (flight, transfer,

Hotel accommodation

Competitive Salary

Professional environment in Europe

Job summary

Mercier Consultancy Group is seeking a Portuguese Speaking Cybersecurity Customer Expert in Greece to provide expert-level customer support and guidance on cybersecurity best practices. You will help protect users and systems while navigating a dynamic security landscape.

The role requires native Portuguese, strong analytical skills, and excellent English. We offer fully paid training, relocation support, a competitive salary, and a vibrant multinational team environment in Greece.

Qualifications

• Native or fluent Portuguese (spoken and written) mandatory.
• Strong analytical mindset capable of solving complex technical problems under pressure.
• Excellent English communication in a diverse team environment.
• Proven interest or background in cybersecurity or technical support.
• EU passport or valid work permit for residency and employment in Greece.

Responsibilities

• Provide high-level assistance to clients regarding cybersecurity software, protocols, and best practices.
• Analyze and troubleshoot potential security vulnerabilities to ensure client protection.
• Maintain knowledge of evolving cybersecurity threats and communicate proactively.
• Handle technical escalations with professionalism to ensure swift resolution and customer satisfaction.
• Collaborate with international security teams to document incidents and improve defensive strategies.
• Ensure interactions comply with security and data privacy regulations.
• Educate end-users on safe digital behaviours to prevent breaches.

Skills

Portuguese fluency

Analytical thinking

Excellent communication in English

Technical mindset

Customer-focused

Job description

Mercier Consultancy Group is seeking a Portuguese Speaking Cybersecurity Customer Expert in Greece to provide expert-level customer support and guidance on cybersecurity best practices. You will help protect users and systems while navigating a dynamic security landscape.

The role requires native Portuguese, strong analytical skills, and excellent English. We offer fully paid training, relocation support, a competitive salary, and a vibrant multinational team environment in Greece.