Portuguese Outbound Sales Representative – Financial Services

Cross Border Talents; Lisboa; On-site; EUR 10,000 - 14,000; Full time

Benefits offered by this job

Private health insurance

Dental insurance

On-site work Lisbon

Job summary

A Cross Border Talents procura um/a agente de atendimento ao cliente para contato principal por telefone, apresentando vantagens do produto e assegurando subscrições com cartão de crédito.

O posto é on-site em Lisboa, com horário de 40h/semana (11:00–20:00). Oferece formação inicial paga e salário mensal de 1.220,33 € brutos, incluindo subsídio de férias e subsídio de Natal.

Responsibilities

• Contact potential new customers via phone to present product advantages and secure credit card subscriptions.
• Conduct all customer interactions exclusively by phone.

Skills

Phone sales

Customer outreach

Job description

Key Responsibilities

• Contact potential new customers via phone to present product advantages and secure credit card subscriptions.
  
• Conduct all customer interactions exclusively by phone.
  

Schedule & Location

• Work Schedule: 40 hours per week (8 hours per day, Monday–Friday) from 11:00 AM to 8:00 PM, with a 1-hour lunch break.
  
• Workplace Location: On-site at the TP Tejo building in Lisbon, conveniently accessible via metro (Oriente Station), bus (Carris routes), or train.
  

Training & Onboarding

• Duration: 5 business days of intensive training (8 hours/day) + up to 5 business days of practical internship/nesting.
  
• Training Schedule: Generally aligns with regular working hours (11:00 AM – 8:00 PM).
  
• Training Content: Company integration, software tool training, comprehensive product/service training, customer management techniques (phone, email, chat), and supervised workplace implementation.
  
• Training Compensation: Paid upon successful completion at €10.00/day (€100.00 total for 10 business days), tax-free (no social security deductions prior to contract signing).
  

Contract Terms & Benefits

• Contract Type: Open-ended/uncertain-term employment contract with an estimated initial duration of 12 months, renewable for up to 24 months, leading to a permanent contract after 2 years.
  
• Health Coverage: Private health and dental insurance provided upon contract signing (requires a Portuguese NIF and Social Security number).
  
• Holidays: Portuguese public holidays apply. Working on a national holiday earns a compensatory day off.
  

Salary & Compensation Structure

Monthly Salary Breakdown (8h/day – 40h/week):

• Base Salary: €920.00 / month
• Vacation Allowance: €76.67 / month (prorated monthly)
• Christmas Bonus: €76.67 / month (prorated monthly)
• Meal Allowance: €147.00 / month (€7.00/day, paid on a tax-exempt meal card free of IRS and Social Security deductions)
• Total Gross Compensation: €1,220.33 / month

(Note: Statutory deductions apply per Portuguese labor law: 11% Social Security + approx. 7%–18% Personal Income Tax/IRS depending on tax status).