Portuguese Customer Support Specialist Hybrid Night/Weekend

CB Talents; Porto; Hybrid; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Hybrid work in Porto

Base salary €920/mo (14x/yr)

Monthly allowance €110/mo (12x/yr)

Meal allowance €7.90/day

Extra earnings: night/weekend bonuses

Job summary

CB Talents in Porto is seeking a customer support specialist to join a hybrid team. You will assist Portuguese-speaking customers via chat, email, or phone and deliver high-quality, friendly service.

The role requires availability for rotational shifts including nights and weekends, and fluency in Portuguese with English (B2). Join a dynamic, energetic team and benefit from on-site daytime work with remote night shifts.

Qualifications

• Native or fluent level in Portuguese (spoken and written) + B2 English.
• Strong communication skills and a customer-first mindset.
• Ability to work rotational shifts, including nights and weekends.

Responsibilities

• Assist Portuguese-speaking customers with inquiries via chat, email, or phone.
• Deliver high-quality, friendly, and efficient service.
• Work collaboratively within a supportive, energetic team environment.

Skills

Portuguese fluency

English (B2)

Customer service

Communication skills

Job description

CB Talents in Porto is seeking a customer support specialist to join a hybrid team. You will assist Portuguese-speaking customers via chat, email, or phone and deliver high-quality, friendly service.

The role requires availability for rotational shifts including nights and weekends, and fluency in Portuguese with English (B2). Join a dynamic, energetic team and benefit from on-site daytime work with remote night shifts.