Portuguese Customer Advisor - Growth, Relocation & Perks

Cross Border Talents; Lisboa; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus

Meal allowance

Transportation support

Relocation package

Onsite work

Job summary

A customer service company in Lisbon is looking for a proactive Customer Advisor to provide support across multiple channels. Fluency in Portuguese is essential, along with strong communication skills and a willingness to learn. This position offers competitive compensation and various performance incentives, such as meal allowances and transportation support. Join a dynamic team that values innovation and customer satisfaction.

Qualifications

• Need to be fluent in Portuguese with C2 level proficiency.
• Must have EU Citizenship or Portuguese Residency Card.
• 0-1 year of experience in customer support is acceptable.
• Demonstrated leadership and analytical skills required.

Responsibilities

• Provide professional assistance via various communication channels.
• Help customers with account issues and troubleshooting.
• Build positive customer relationships through effective communication.
• Offer constructive feedback to enhance user satisfaction.

Skills

Fluent in Portuguese (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn and grow

Job description

A customer service company in Lisbon is looking for a proactive Customer Advisor to provide support across multiple channels. Fluency in Portuguese is essential, along with strong communication skills and a willingness to learn. This position offers competitive compensation and various performance incentives, such as meal allowances and transportation support. Join a dynamic team that values innovation and customer satisfaction.