Polish-speaking CSR — Lisbon (On-site)

CallForTalents; Lisboa; On-site; EUR 18,000 - 26,000; Full time

Job summary

CallForTalents in Lisbon is seeking a Polish-speaking Customer Service Representative with strong English to join our international team.

You will assist customers via phone, email, or chat, handle product and order inquiries, and deliver high-quality service while maintaining a friendly, professional approach.

This on-site role requires flexibility for weekend shifts and the ability to manage peak periods with composure and efficiency.

Qualifications

• Fluent Polish (written and spoken).
• Good English (written and spoken).
• Strong customer service mindset with empathy and professionalism.

Responsibilities

• Provide customer support via phone, email, or chat.
• Assist customers with inquiries related to products, orders, and services.
• Deliver high-quality customer service with a positive and professional attitude.

Skills

Polish language proficiency

English language proficiency

Customer service mindset

Empathy and communication skills

Problem solving and decision making

Ability to manage high volumes

Flexibility for weekend shifts

Job description

CallForTalents in Lisbon is seeking a Polish-speaking Customer Service Representative with strong English to join our international team.

You will assist customers via phone, email, or chat, handle product and order inquiries, and deliver high-quality service while maintaining a friendly, professional approach.

This on-site role requires flexibility for weekend shifts and the ability to manage peak periods with composure and efficiency.