Polish-English Customer Service Representative

Cross Border Talents; Lisboa; Presencial; EUR 17 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Food allowance

Welcome bonus

Attendance bonus

Resumo da oferta

Cross Border Talents in Lisbon, Portugal is hiring a Polish-English Customer Service Representative for an on-site role. You will assist customers in Polish and use English for internal communication and tools.

Work model: On-site in Lisbon with relocation support. Schedule includes rotational shifts from 07:00–23:00, Monday–Sunday, with 2 days off; may transition to 24/7 later.

Benefits include a competitive salary, welcome bonus, attendance bonus, and a food allowance.

Qualificações

• Polish language proficiency required.
• English language proficiency required.

Responsabilidades

• Provide customer support via phone, chat, and/or email.
• Assist Polish-speaking customers, using English for internal communication and tools.
• Resolve inquiries and ensure a smooth customer experience.

Conhecimentos

Polish language

English language

Descrição da oferta de emprego

Cross Border Talents is hiring a Polish-English Customer Service Representative for an on-site role in Lisbon, Portugal

Fancy helping customers in two languages while living in one of Europe's most vibrant capitals? This one's for you.

Work model: On-site (Lisbon, Portugal) — relocation support provided
Schedule: Rotational shifts, Monday–Sunday between 07:00–23:00, with 2 rotational days off (may transition to 24/7 later on)
Competitive salary + welcome bonus and attendance bonus
Food allowance included

What you'll do:

• Provide customer support via phone, chat, and/or email
• Assist Polish-speaking customers, using English for internal communication and tools
• Resolve inquiries and ensure a smooth customer experience

What we're looking for:

• Fluent Polish language skills
• Proficiency in English