Polish Customer Success Specialist (Lisbon)

Cross Border Talents; Lisboa; Presencial; EUR 25 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Growth

Bonus

Relocation

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Customer Specialist to assist customers across multiple channels in a fast-paced, international environment. You will resolve inquiries, provide accurate information, and guide customers through products and services to ensure satisfaction.

The role emphasizes professional communication, problem-solving, documentation in internal systems, and a focus on achieving KPIs. It includes growth opportunities, bonus and relocation support in Lisbon.

Qualificações

• Experience in customer support or service.
• Excellent communication and problem-solving skills.
• Ability to document interactions in internal systems.

Responsabilidades

• Assist customers via multiple channels and provide clear information.
• Resolve inquiries and guide customers through products and services.
• Deliver high-quality support and strive for KPIs.
• Document interactions accurately in internal systems.

Conhecimentos

Customer service

Communication

Problem-solving

Ferramentas

CRM system

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a Customer Specialist to assist customers across multiple channels in a fast-paced, international environment. You will resolve inquiries, provide accurate information, and guide customers through products and services to ensure satisfaction.

The role emphasizes professional communication, problem-solving, documentation in internal systems, and a focus on achieving KPIs. It includes growth opportunities, bonus and relocation support in Lisbon.