People Operations Lead

Alts Digital; Portugal; Remote; EUR 20,000 - 35,000; Full time

Benefits offered by this job

Remote work

Workation

Madeira house access

Flexible vacation days

Health insurance

Learning budget

Co-working allowance

Job summary

Alts Digital, a Portugal-based remote-first group, is seeking a People Operations Lead to own the employee experience as we scale. You will design processes that keep teams connected, supported, and engaged across time zones.

From onboarding to offboarding, compensation reviews, contracts, benefits, leave, and HR data, you’ll safeguard records in Humaans, ensure Portuguese labor-law compliance, and drive automated, data-informed people programs.

Qualifications

• 3+ years HR or People Ops experience in Portugal or Portuguese-based companies.
• Degree in Human Resources, Work Psychology or similar.
• Solid knowledge of Portuguese labor law.
• Comfortable using AI daily (ChatGPT, Claude, Gemini) to automate HR tasks.
• Recruitment and sourcing experience for niche, hard-to-find profiles.
• Experience working in startups or scale-ups is a plus.
• Proficient with HRIS platforms (Humaans).
• Fluent in English and Portuguese.

Responsibilities

• Own core People Ops processes to improve employee experience.
• Manage onboarding, offboarding, compensation reviews, contracts, benefits and leaves.
• Maintain confidential employee records in HRIS (Humaans).
• Ensure adherence to Portuguese labor laws and internal docs.
• Coordinate business travel logistics (flights, accommodation, itineraries).
• Serve as first point of contact for employees and managers.
• Coordinate full-cycle recruitment processes.
• Support engagement surveys, performance cycles and L&D initiatives.
• Collaborate on employer branding and plan team events like Workation.
• Identify inefficiencies and implement streamlined People Ops processes; drive automation and analytics.

Skills

3+ years HR experience Portugal

Fluent English

Fluent Portuguese

AI daily use for HR tasks

Recruitment experience

Startup/scale-up experience

HRIS (Humaans)

Education

Degree in HR or Work Psychology

Tools

Humaans HRIS

Job description

About Alts Digital

Alts Digital is a fast-growing, bootstrapped group that builds digital ventures shaping how people engage with information, make decisions, and create value online. We specialize in guiding users to the best services for their needs, driving customer acquisition for leading brands in the iGaming and fintech sectors. Based in Portugal and operating as a remote-first company, our diverse team of 40+ members from 10+ countries serves thousands of customers worldwide. As founders, designers, adventurers, coders, parents, and animal lovers, we move fast, think ambitiously, and are passionate about building products that make an impact. We’re excited to welcome a new People Operations Lead to join our journey.

Scope of the job

We are looking for a People Operations Lead to become the architect of our employee experience at Alts. While you'll own critical People Ops processes, your primary focus will be ensuring every team member feels valued, supported, and genuinely excited to be part of our journey. In our remote environment, you'll be instrumental in building authentic connections, fostering our culture, and continuously improving how we support our people. You'll spot opportunities to enhance the employee experience and turn them into reality, whether through better processes, innovative solutions, or simply making sure everyone feels heard and cared for.

What You'll Do

Core People Operations

• Employee Lifecycle Management : Execute end-to-end processes including onboarding, offboarding, compensation reviews, contract management, benefits administration, and leave coordination
• Data Management : Maintain accurate, confidential employee records in our HRIS (Humaans)
• Compliance : Ensure adherence to Portuguese labor laws and maintain comprehensive internal documentation
• Travel Coordination : Manage business travel logistics including flights, accommodation, and itineraries

Employee Support & Experience

• Primary Support : Serve as first point of contact for employee and manager inquiries, providing timely and empathetic assistance
• Recruitment Support : Coordinate full-cycle recruitment processes
• People Programs : Support engagement surveys, performance management cycles, and learning & development initiatives
• Employer Branding : Collaborate on initiatives to strengthen our employer brand
• Events : Plan and execute virtual and in-person team events, including our signature Workation

Process Optimization & Innovation

• Workflow Improvement : Identify inefficiencies and implement streamlined People Ops processes
• Automation : Reduce manual work through AI tools and process automation
• Analytics : Leverage HR metrics to drive data-informed decisions

Requirements

Your attitude & background

• 3+ years of experience in People/HR roles in Portugal or Portugal-based companies
• Degree in Human Resources, Work Psychology or similar
• Solid knowledge of Portuguese labor law
• Comfortable using AI daily (ChatGPT, Claude, Gemini or similar) to automate HR tasks
• Recruitment and sourcing experience for niche, hard-to-find profiles
• Experience working in startups or scale-ups is a plus
• Comfort with HRIS platforms (we use Humaans)
• Fluency in English and Portuguese

You’ll thrive in this role if you:

• Are resourceful and proactive. You spot problems and fix them without waiting to be asked
• Enjoy getting things done, but always aim to do them better
• Can communicate clearly and kindly, across cultures and time zones
• Learn fast, own your mistakes, and use them to improve
• Love a mix of structure and flexibility.

Benefits

• Salary range: from €20,000 up to €35,000 gross annual.
• Remote First: We've built our company around remote work from day one. Work from wherever you do your best thinking.
• Workation: A mix of work and vacation. Once a year, we find a cool place to work and have fun together.
• Alts Ville : We have a house in the stunning Madeira Island available for all employees who want to spend some time with friends, colleagues, and family.
• Time Off: Life is better when you're rested. We offer flexible vacation days so you can recharge on your own terms, plus your birthday off and 2 extra days during the holiday season. Some moments deserve your full attention.
• Health Insurance : We value the well-being and health of our team. To ensure that everyone feels cared for, we offer Health Insurance.
• Learning & Development: €1.000 per year to support your professional development.
• Co-working allowance: €100 monthly voucherto use in co-working spaces.