Part-Time Computer Support Specialist

GulfSea Services; Porto; Hybrid; EUR 13,000 - 15,000; Part time

Benefits offered by this job

Job summary

GulfSea Services in Porto is seeking a Part-Time Computer Support Specialist to provide technical assistance, troubleshoot hardware and software, and assist with installation and configuration of systems. The role offers a competitive salary and part-time hours, with Porto-based work and potential remote options.

The ideal candidate has at least 2 years of relevant experience, strong hardware, OS, and network knowledge, and excellent communication skills to help non-technical customers.

Qualifications

• Minimum of 2 years experience in a similar role.
• Experience providing technical support to customers.
• Ability to install and configure new systems and software.
• Clear communication of technical information to non-technical users.

Responsibilities

• Provide technical support to customers via phone, email, or in person.
• Troubleshoot and resolve hardware and software issues.
• Install and configure new computer systems and software.
• Maintain and update existing systems for optimal performance.
• Train customers on how to use new systems or software.
• Track customer inquiries and resolutions using the ticketing system.
• Collaborate with team to identify recurring issues and propose improvements.
• Stay current with industry trends and advancements.

Skills

Hardware knowledge

Operating systems

Networking

Software applications

Problem solving

Communication

Customer service

Time management

Independence

Job description

Computer Support Specialists vacancy in Porto Portugal

We are seeking a skilled and knowledgeable Part-Time Computer Support Specialist to join our team in Porto. This position is ideal for someone with experience in providing technical support and troubleshooting for computer systems and software. As a Part-Time Computer Support Specialist, you will be responsible for assisting customers with their technical issues, installing and configuring new systems and software, and maintaining our existing systems. This role offers a competitive salary of 1400$ per month, as well as the convenience of part-time hours.

Responsibilities

• Provide technical support to customers via phone, email, or in person


• Troubleshoot and resolve hardware and software issues


• Install and configure new computer systems and software


• Maintain and update existing systems to ensure optimal performance


• Train customers on how to use new systems or software


• Keep track of customer inquiries and resolutions using our ticketing system


• Collaborate with other team members to identify recurring issues and suggest improvements


• Stay current with industry trends and advancements in technology

Requirements

• Minimum of 2 years experience in a similar role


• Strong knowledge of computer hardware, operating systems, networks, and software applications


• Excellent problem-solving skills


• Ability to communicate technical information clearly to non-technical individuals


• Customer service oriented mindset


• Good time management skills


• Must be able to work independently with minimal supervision

Location

This position is based in Porto but remote work options may be available.

Salary

We offer a competitive salary of 1400$ per month for this part-time position.

Visa & Ticket

We provide free visa sponsorship for eligible candidates. Visa requirements will be discussed during the interview process. We do not cover relocation expenses or provide tickets for candidates.

Women encouraged to apply

We welcome applications from all qualified candidates regardless of gender. We believe in creating an inclusive workplace where everyone can thrive.

If you are a skilled and experienced Computer Support Specialist looking for a part-time opportunity in Porto, we would love to hear from you.