Computer Support Specialist

TransitPro Solutions; Porto; Híbrido; EUR 8900 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation

Resumo da oferta

TransitPro Solutions in Porto is seeking a skilled Computer Support Specialist to join our IT team. This full-time role offers a competitive salary and accommodation.

You will provide technical support remotely and in person, diagnose hardware and software issues, and help customers install and configure computer systems. The ideal candidate has at least two years in a similar role, strong knowledge of computer hardware, software and networking, and the ability to explain technical concepts to

Qualificações

• Minimum 2 years of experience as a Computer Support Specialist or similar role.
• Strong knowledge of computer hardware, software and networking systems.
• Experience with Windows operating systems; Linux experience is a plus.
• Excellent problem-solving and communication skills.

Responsabilidades

• Provide technical support to clients by phone, email or in person.
• Diagnose and troubleshoot hardware and software issues.
• Install, configure and maintain computer systems.
• Train clients on how to use various technology solutions.
• Collaborate with team to resolve complex technical issues.
• Keep up-to-date with new technologies and industry developments.

Conhecimentos

Hardware knowledge

Software knowledge

Networking basics

Windows OS

Linux

Communication skills

English

Portuguese helpful

Formação académica

Bachelor's degree in Computer Science or related field

Descrição da oferta de emprego

Our IT company in Porto is seeking a skilled and experienced Computer Support Specialist to join our team This full-time position offers a competitive salary of 1000$ per month and includes accommodation

As a Computer Support Specialist you will be responsible for providing technical support and assistance to our clients both remotely and in person

Your main duties will include diagnosing and troubleshooting hardware and software issues installing and configuring computer systems and training clients on how to use various technology solutions

The ideal candidate will have previous experience in a similar role with strong knowledge of computer hardware software and networking systems They should also possess excellent problem-solving skills as well as the ability to communicate technical information to non-technical individuals

Responsibilities

• - Provide technical support to clients by phone email or in person
• - Diagnose and troubleshoot hardware and software issues
• - Install configure and maintain computer systems
• - Train clients on how to use various technology solutions
• - Collaborate with other team members to resolve complex technical issues
• - Keep up-to-date with new technologies and industry developments

Requirements

• - Minimum 2 years of experience as a Computer Support Specialist or similar role
• - Strong knowledge of computer hardware software and networking systems
• - Experience with Windows operating systems Linux experience is a plus
• - Excellent problem-solving skills
• - Ability to communicate technical information in simple terms to non-technical individuals
• - Bachelors degree in Computer Science or related field or equivalent work experience
• - Fluent English Portuguese proficiency is a plus

This position is suitable for men who are passionate about technology and enjoy providing quality customer service

If you meet the above requirements and are looking for an exciting opportunity in Porto

We offer a dynamic work environment with opportunities for growth within the company