Outsourcing Manager (Wealth & Trading)

Revolut; Viseu; On-site; EUR 70,000 - 100,000; Full time

Job summary

Revolut is seeking an Outsourcing Manager to join the Wealth & Trading team, focusing on third-party relationships, regulatory obligations, and operational resilience. You will collaborate with Compliance, Risk, and service delivery to ensure proper documentation and reporting for outsourcing activities.

This role involves vendor lifecycle management, risk assessments, and ensuring SLA delivery. You will work with stakeholders across group entities and help shape the future of outsourcing

Qualifications

• 3+ years in outsourcing or third-party risk management
• Bachelor's degree in finance, business administration, or economics
• Strong understanding of outsourcing and business resilience regulations in retail financial services
• Ability to develop service management frameworks and conduct risk assessments

Responsibilities

• Identify activities for outsourcing and select appropriate partners
• Manage vendor lifecycle: due diligence, onboarding, renewals, off-boarding, exit plans
• Oversee third-party risk activities, onboarding, risk assessments, vendor monitoring
• Implement policies and operating models for third-party and supply chain risk management
• Define and monitor outsourcing SLAs and enforce them
• Coordinate with internal stakeholders on group outsourcing matters
• Oversee governance processes for outsourcing approvals and lifecycle changes
• Provide guidance on third-party risk management procedures and accountability
• Ensure regulatory compliance
• Prepare reports to senior management on status, risks, compliance, and metrics

Skills

Outsourcing management

Vendor lifecycle

Risk management

Regulatory reporting

Stakeholder leadership

Education

Bachelor's degree in finance/business/economics

Job description

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role The Outsourcing team is responsible for managing and overseeing outsourcing risks and other third-party arrangements, including regulatory obligations, operational resilience, and exit strategies. We're looking for an Outsourcing Manager to assist our Wealth & Trading team in managing ongoing supplier and intra-group relationships. You'll be collaborating with Compliance, Risk, and service delivery teams to ensure proper documentation and regulatory reporting deliverables related to third-party management. Up to shape what's next in finance? Let's get in touch.

What You'll Be Doing

• Identifying activities for outsourcing and finding the correct partners
• Managing the complete vendor lifecycle, including due diligence, onboarding, agreements, renewals, off-boarding, and exit plans
• Managing third-party risk activities, including onboarding, due diligence, risk assessments, and ongoing vendor monitoring
• Implementing policies and operating models for third-party and supply chain risk management
• Defining, monitoring, and ensuring that required outsourcing SLAs are met and enforced
• Liaising with internal stakeholders on outsourcing matters within group entities
• Overseeing internal governance processes for outsourcing approvals and vendor lifecycle changes
• Providing clear guidance for staff on third-party risk management procedures, risk assessments, and their ongoing accountability
• Ensuring regulatory compliance
• Preparing regular reports to senior management on the status of outsourcing activities, the risks, compliance, and performance metrics

What You'll Need

• 3+ years of experience in an outsourcing or third-party risk management role
• A bachelor's degree or equivalent in a relevant field, such as finance, business administration, or economics
• An excellent understanding of outsourcing and business resilience regulations in retail financial services
• A proven ability to develop service management frameworks and conduct ongoing outsourcing risk assessments

Nice to have

• A risk management qualification
• Experience with investments or trading activities, such as working with external brokers or custodians
• Executive and board-level interaction experience
• Established relationships with key industry stakeholders
• A background in financial services

Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.