Business Risk Manager (Operational Resilience)

Revolut; Portugal; On-site; EUR 55,000 - 75,000; Full time

Job summary

Revolut is seeking an Operational Resilience Manager to oversee continuity of critical services and mitigate disruptions on a global scale.

You will collaborate with risk, compliance, and service delivery teams to strengthen resilience, document outcomes, and report to senior management on progress and improvements.

Qualifications

• Bachelor’s degree in business administration, risk management, or related field.
• 4+ years of experience in operational resilience, risk management, or business continuity within the financial industry.
• Solid understanding of regulatory requirements (primarily DORA) and best practices for resilience and continuity planning.
• Excellent analytical, problem-solving, and decision-making skills.

Responsibilities

• Developing and implementing operational resilience frameworks, policies, and strategies to identify, assess, and mitigate risks.
• Collaborating cross-functionally to conduct risk assessments, business impact analysis, and scenario planning to identify vulnerabilities and threats.
• Developing and implementing comprehensive business continuity and exit plans, ensuring alignment with regulatory requirements and industry best practices.
• Evaluating and enhancing the effectiveness of existing resilience plans and processes, making recommendations for improvements.
• Designing and conducting testing, training, and simulation exercises to validate the effectiveness of continuity plans and readiness.

Skills

Analytical skills

Problem-solving

Decision-making

Communication

Stakeholder management

Education

Bachelor’s degree in business administration, risk management, or related field

Tools

Risk assessment tools

Resilience planning tools

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Our Technology team builds the systems and experiences that keep Revolut moving. From the infrastructure behind our innovative app to the features used by millions of people around the world, they bring sharp thinking, speed, and a focus on meaningful impact to everything they do.

We're looking for an Operational Resilience Manager to oversee and enhance our ability to withstand and recover from disruptions, ensuring the continuity of critical operations and services.

You’ll collaborate with service owners, Compliance, Risk, and service delivery teams to ensure proper documentation and reporting related to operational resilience.

What You'll Be Doing

• Developing and implementing operational resilience frameworks, policies, and strategies to identify, assess, and mitigate risks
• Collaborating cross-functionally to conduct risk assessments, business impact analysis, and scenario planning to identify vulnerabilities and potential threats
• Developing and implementing comprehensive business continuity and exit plans, ensuring alignment with regulatory requirements and industry best practices
• Evaluating and enhancing the effectiveness of existing resilience plans and processes, making recommendations for improvements
• Designing and conducting testing, training, and simulation exercises to validate the effectiveness of continuity plans and enhance organisational readiness
• Serving as liaison with regulators (primarily the ECB), external partners, vendors, and relevant stakeholders to align continuity efforts and maintain external dependencies
• Monitoring and updating business continuity plans, regularly incorporating lessons learned from incidents and industry developments
• Leading and coordinating response efforts during crises, guiding teams through recovery processes, and ensuring minimal disruptions to business operations
• Providing regular reports to senior management on the status of business continuity initiatives and recommended improvements
• Monitoring emerging risks and industry trends, adapting resilience strategies to evolving threats and business needs

What You’ll Need

• A bachelor’s degree in business administration, risk management, or related field
• 4+ years of experience in operational resilience, risk management, or business continuity within the financial industry
• A solid understanding of regulatory requirements (primarily DORA), industry standards, and best practices related to operational resilience and continuity planning
• Excellent analytical, problem-solving, and decision-making skills
• Impeccable communication, deal-making, and stakeholder management skills
• Proficiency in relevant tools and technologies used for risk assessment, resilience, and continuity planning

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won’t ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.