Order to Cash (O2C) Process Lead

ABB; Paço de Arcos; Hybrid; EUR 90.000 - 125.000; Vollzeit

Zusammenfassung

ABB Robotics seeks a senior leader to shape the global Order-to-Cash strategy during a major SAP S/4HANA rollout across 50+ countries. You will own the end-to-end O2C blueprint and drive standardization while ensuring scalable, compliant operations in a future-state model.

You will collaborate with Finance, Sales, IT and transformation teams, balancing global standards with local regulatory needs, establishing governance, KPIs, and an outsourcing/partner framework to sustain long-term excellence.

Qualifikationen

• Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field.
• 7+ years of experience in Order-to-Cash, order management, or finance process roles across multi-country environments.
• Proven experience leading O2C process design and standardization in large SAP S/4HANA transformations.
• Strong SAP expertise with SAP SD and FI-AR, plus understanding of O2C master data and reporting impacts.

Aufgaben

• Own the global O2C process design and drive end-to-end standardization for order management, billing, collections, cash application, and dispute management.
• Lead SAP S/4HANA transformation across multiple rollout waves, ensuring global process consistency from design to deployment.
• Balance global standards with local requirements, adopting country- or business-specific variants only with clear justification.
• Shape the future operating model and governance, KPIs, and ways of working for O2C in collaboration with ABB teams and external providers.
• Identify opportunities for simplification, automation, and efficiency to improve customer experience and working capital.

Kenntnisse

Order-to-Cash

SAP S/4HANA

Process design

Stakeholder management

Ausbildung

Bachelor's or Master's degree in Finance/Accounting/Business Administration

Tools

SAP SD

FI-AR

Master data concepts

Jobbeschreibung

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

O2C Global Transformation Process Owner

In this role, you will shape and lead the global Order-to-Cash (O2C) process strategy for ABB Robotics during a major business transformation, including the rollout of SAP S/4HANA across 50+ countries. You will own the end-to-end global O2C blueprint, drive process standardization, and ensure scalable, compliant, and efficient operations in a future-state operating model supported by a Business Process Outsourcing (BPO) partner. Working closely with Finance, Sales, Service, IT, and transformation leaders, you will play a key role in enabling successful deployment and long-term operational excellence

The location of the role is within Europe.

Working model is hybrid

Your responsibilities:

• Own the global O2C process design: Lead the design and continuous improvement of end-to-end Order-to-Cash processes, driving standardization across order management, billing, collections, cash application, and dispute management.
• Drive SAP S/4HANA process transformation: Act as the O2C process authority throughout the SAP S/4HANA journey, ensuring global process consistency from design through deployment across multiple rollout waves.
• Balance global standards with business needs: Define global process standards while assessing and governing local requirements, ensuring that country-specific or business-specific variants are only adopted where there is a clear regulatory or business justification.
• Shape the future operating model and performance framework: Establish governance, controls, KPIs, and ways of working for O2C operations, ensuring effective collaboration between ABB teams and external service providers while driving transparency and accountability.
• Advance operational excellence: Identify opportunities for simplification, automation, and continuous improvement to enhance efficiency, customer experience, compliance, and working capital performance.

Your background:

• Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field.
• 7+ years of experience in Order-to-Cash, order management, or finance process roles, including end-to-end O2C processes in a manufacturing, multi-entity, and multi-country environment.
• Proven experience leading O2C process design and standardization as part of a large-scale SAP S/4HANA transformation across multiple deployment waves or geographies.
• Strong SAP expertise with deep process-design knowledge in SAP SD and FI-AR, complemented by a solid understanding of O2C master data, including Business Partner, pricing, and credit management, and their impact on downstream processes and reporting.
• Experience designing global processes for shared-services and/or outsourced delivery models, including retained-organization structures, provider interfaces, governance, and control frameworks.
• Strong stakeholder management and influencing skills, with the ability to align business, finance, and technology teams and drive decision-making in complex transformation environments.

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