Operations Leader: Sales & Digital Marketing Coach

Jobtailor; Lisboa; Presencial; EUR 42 000 - 65 000; Tempo integral

Resumo da oferta

Jobtailor in Lisbon, Portugal is seeking a dynamic leader to oversee Operations Supervisors, delivering exceptional service and hitting performance targets.

You will coach and develop the team, monitor KPIs, and drive continuous improvement, with a strong focus on sales and digital marketing. Strong English, leadership, and customer focus are essential to succeed in this fast-paced role.

Qualificações

• Advanced English fluency (C1 level or higher) required.
• Proven experience managing teams and leading sales initiatives.
• Background in sales and/or digital marketing with strong customer focus.
• Results-driven with a sharp problem-solving mindset and high adaptability.

Responsabilidades

• Lead and manage Operations Supervisors, ensuring exceptional service delivery and achievement of performance goals.
• Coach, mentor, and develop the team to reach its highest potential.
• Monitor key KPIs, set ambitious targets, and drive continuous improvement strategies.
• Resolve escalated customer issues quickly and effectively, ensuring a high standard of service.
• Anticipate challenges and opportunities, taking a proactive approach to problem-solving and innovation.

Conhecimentos

Advanced English Fluency

Team Management Experience

Sales Experience

Sales/Digital Marketing Background

Leadership Skills

Customer Focus

Problem-Solving

Emotional Intelligence

Communication Skills

Descrição da oferta de emprego

Jobtailor in Lisbon, Portugal is seeking a dynamic leader to oversee Operations Supervisors, delivering exceptional service and hitting performance targets.

You will coach and develop the team, monitor KPIs, and drive continuous improvement, with a strong focus on sales and digital marketing. Strong English, leadership, and customer focus are essential to succeed in this fast-paced role.