Operations Associate

CareerSet; Portugal; Hybride; EUR 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Practical experience in SaaS and sales

High-impact work from day one

Strong opportunities for career progression

Flexible remote work options

Résumé du poste

A dynamic technology start-up is looking for a hybrid team member to support operations, product ownership, and customer success. The ideal candidate is fluent in English and Portuguese, has excellent communication skills, and is eager to learn. This role offers hands-on experience in a fast-growing SaaS environment with potential for career progression. Remote work is possible with occasional in-person collaboration in Lisbon.

Qualifications

• Fluent in English and Portuguese, excellent communication skills.
• People-oriented with a passion for building relationships.
• Interest in tech, SaaS, or sales; B2B experience is a plus.

Responsabilités

• Support with day-to-day operations and customer support.
• Help develop and manage the interview preparation solution.
• Liaise with customers and run product demos.
• Assist the Managing Director with organisation and planning.

Connaissances

Fluent in English

Fluent in Portuguese

Excellent communication

People-oriented

Ambitious and resourceful

Formation

Bachelor’s degree or equivalent in business, management, or related fields

Description du poste

About Us

We’re a UK-based, remote-first start-up on a mission to help students land their dream jobs. Our AI-powered platform optimises CVs, cover letters, LinkedIn profiles, and interview skills - giving job seekers a competitive edge. Already trusted by 100+ university career centres and empowering over 1 million students worldwide, we’re growing fast and looking for our next team member.

The Role

This is a unique hybrid role combining operations, product ownership, customer success, marketing, and executive support. If you’re ambitious, adaptable, and eager to learn, this is a chance to gain hands-on experience at the heart of a scaling SaaS start-up.

What You’ll Do

• Operations – Support with important day-to-day processes, including customer support, marketing, financial processes, and internal reporting. Help keep the business running smoothly.
• Product Ownership – support the development and management of our interview preparation solution, gather customer feedback, and help shape product improvements.
• Customer Success & Sales – liaise with customers and account managers, run product demos, and identify upsell opportunities.
• Executive Support – assist the Managing Director with planning, organisation, and operational tasks.

Who You Are

• Fluent in English and Portuguese, with excellent communication.
• People-oriented – you enjoy building relationships and helping others succeed.
• Interested in tech, SaaS, or sales – B2B experience is a plus, but not required.
• Ambitious, resourceful, and ready to take initiative.
• Bachelor’s degree or equivalent in business, management, or related fields.

What You’ll Gain

• Practical, hands-on experience in SaaS, sales, and entrepreneurship.
• High-impact work with real responsibility from day one.
• Strong career progression into product, sales, or commercial roles.
• Flexibility – remote work with occasional in-person collaboration in Lisbon.
• The chance to make a difference by helping students achieve their career dreams.

Details

• Lisbon-based (or surrounding area).
• Please include your availability and compensation expectations in your application.

Excited to join us? Apply now and let’s chat!