Operational Resilience Officer

Olisipo; Lisboa; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Udemy online training

Learning Center on-site/remote

Free certifications

Partner discounts

Free psychological consultations

Salary advance

Job summary

Olisipo in Lisbon is seeking a Profile in Business Continuity and Risk Management to drive operational resilience, develop and test BCPs, and lead BIA campaigns across critical functions.

This role blends hands-on risk work with training delivery and governance documentation, including crisis handbooks and remediation plans, in a hybrid work environment with opportunities for certifications and staff development.

Qualifications

• Bachelor's degree in Management, Computer Science, Risk Management, Cybersecurity, or equivalent technical field.
• 3+ years of proven experience in Risk Management, BCM, and Operational Resilience in corporate environments.
• Hands-on experience developing, maintaining, and reviewing Business Continuity Plans (BCPs).
• Experience leading BIA campaigns, assessing critical activities and dependencies, and turning findings into actionable remediation plans.
• Solid experience in Crisis Management frameworks, BCP testing/exercises, escalation processes, incident responses, and remediation tracking.
• Experience designing and delivering BCM training programs, workshops, and awareness initiatives covering physical loss, cybersecurity threats, and polycrises.
• Proven ability to produce governance documentation including procedures, crisis handbooks, recovery catalogs, directories, and remediation plans.
• Languages: Fluency in English, Spanish, and Portuguese.

Responsibilities

• Conduct comprehensive BIA campaigns to evaluate potential impacts on critical functions.
• Develop, update, test, and validate detailed BCPs with procedures and resources for maintaining/restoring operations.
• Design and deliver training programs and awareness initiatives for crisis management.
• Contribute to the Operational Resilience Framework documentation including handbooks, crisis directories, recovery catalogs, and reports.
• Oversee and maintain the Crisis Management process, activating recovery solutions during disruptions or disasters.
• Coordinate cross-functional teams to drive continuous improvement in BCM and crisis processes.

Skills

Risk Management

BCM

Crisis Management

Training delivery

Cross-functional coordination

Education

Bachelor's degree in Mgmt/CS/Risk/Cybersecurity

Job description

Profile:

• - Bachelor's degree in Management, Computer Science, Risk Management, Cybersecurity, or an equivalent technical field;
• - Minimum of 3 years of proven experience in Risk Management, Business Continuity Management (BCM), and Operational Resilience within corporate environments;
• - Hands-on experience personally developing, maintaining, and reviewing Business Continuity Plans (BCPs);
• - Demonstrated experience leading and conducting Business Impact Analysis (BIA) campaigns, assessing critical activities and dependencies, and turning findings into actionable remediation plans;
• - Solid technical expertise in Crisis Management frameworks, organizing and conducting BCP testing/exercises, managing escalation processes, handling real incident responses, and tracking remediation gaps;
• - Experience designing and delivering BCM and crisis training programs, workshops, user guidance, and awareness initiatives covering physical loss, cybersecurity threats, and polycrises;
• - Proven ability to produce structured governance documentation, including procedures, crisis management handbooks, recovery solution catalogs, directories, and remediation plans;
• - Languages: Fluency in English, Spanish, and Portuguese environments.

Responsibilities:

• - Conduct comprehensive Business Impact Analysis (BIA) campaigns to evaluate potential impacts of disruptions on critical functions;
• - Develop, update, test, and validate detailed Business Continuity Plans (BCPs), outlining procedures and resources necessary for maintaining or restoring operations
• - Design and deliver training programs and awareness initiatives to educate staff on crisis management protocols and enhance organizational response capabilities;
• - Contribute to the creation and upkeep of all documentation related to the Operational Resilience Framework, including strategic handbooks, crisis contact directories, recovery solution catalogs, reports, and remediation plans;
• - Oversee and maintain the Crisis Management process, facilitating the swift activation of recovery solutions (both internal and external) in response to disruptions or disasters;
• - Coordinate and challenge cross-functional teams (Business, IT, Risk/Security, and External Providers) to drive continuous improvement in BCM and crisis processes.

We offer:

• - Health insurance;
• - Free online training through the Udemy platform;
• - On-site and remote training at Olisipo's Learning Center;
• - Free certifications (after passing the exam);
• - Discounts at Olisipo Partners (in the areas of health and well-being, fitness, travel, among others);
• - Free psychological consultations;
• - Possibility of a salary advance, without commissions.

Regime de trabalho híbrido.