Onsite IT Technician — Windows & Microsoft 365 Support

SmartRecruiters, Inc.; Lisboa; Híbrido; EUR 24 000 - 36 000; Tempo integral

Resumo da oferta

Inetum is seeking a Field Service Technician to provide onsite and remote support across multiple Inetum project environments. The role focuses on end-user support, device troubleshooting, Windows administration and basic Microsoft 365 user administration.

Responsibilities include installing and configuring desktops and peripherals, troubleshooting network connectivity, and supporting Microsoft 365 applications while maintaining ticket records. Valid driving licence is required.

Qualificações

• Experience in onsite technical support or helpdesk roles.
• Knowledge of Windows 10/11 troubleshooting.
• Basic Microsoft 365 knowledge.
• Valid driving licence.

Responsabilidades

• Provide onsite and remote support for Windows 10/11 environments.
• Install, configure and troubleshoot desktops, laptops, printers and peripherals.
• Install and configure corporate software and Microsoft applications.
• Support basic network connectivity issues (LAN, Wi‑Fi, VPN, printing).
• Perform basic Microsoft 365 administration (users, groups, licences).
• Support Outlook, Teams and OneDrive (authentication, MFA, sync).
• Log activities and resolutions in ticketing systems.

Conhecimentos

Windows OS

Microsoft 365

Certifications

Networking

Customer service

Hardware setup

Security basics

Driving licence

Descrição da oferta de emprego

Inetum is seeking a Field Service Technician to provide onsite and remote support across multiple Inetum project environments. The role focuses on end-user support, device troubleshooting, Windows administration and basic Microsoft 365 user administration.

Responsibilities include installing and configuring desktops and peripherals, troubleshooting network connectivity, and supporting Microsoft 365 applications while maintaining ticket records. Valid driving licence is required.