On-Site Help Desk Pro - First-Line IT Support (Oeiras)

Anonymous; Viseu; On-site; EUR 20,000 - 28,000; Full time

Job summary

Anonymous, a multinational IT services company, is seeking a Help Desk support specialist in Oeiras, Portugal. The role provides first-line support for the Academy Learning Environment and requires excellent English communication and a strong customer service mindset.

The on-site position requires availability during office hours and a background in help desk support with at least five years of relevant experience.

Qualifications

• Minimum 5 years in a help desk role.
• Excellent English communication skills.
• Strong customer service orientation.

Responsibilities

• Provide first-line IT support for the Academy Learning Environment.

Skills

Help desk exp

English fluency

Customer service

Job description

Anonymous, a multinational IT services company, is seeking a Help Desk support specialist in Oeiras, Portugal. The role provides first-line support for the Academy Learning Environment and requires excellent English communication and a strong customer service mindset.

The on-site position requires availability during office hours and a background in help desk support with at least five years of relevant experience.