On-Demand Account Growth Lead – Lisbon

Delivery Hero; Lisboa; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Equity plan

Private health insurance

Glovo credit

Extra time off

Remote work up to 3 weeks per year

Parental leave

Wellbeing benefits

Job summary

Glovo is seeking an Account Manager on Demand in Lisbon to own partner relationships, drive growth and optimize delivery partnerships. You will manage onboarding, negotiations, and ongoing account support across local and global teams, ensuring successful delivery and profitability.

You will analyze operational metrics and financial data, create dashboards, and work closely with Product and Operations to implement improvements.

Qualifications

• 1+ years of work experience in an account manager, sales, consulting or marketing field.
• Strong communications and interpersonal skills.
• Strong commercial skills: ability to pitch and persuade partners.
• Strong organizational and project management skills.
• Problem solver with data-driven, analytical thinking.
• Multifaceted and flexible profile coordinating technical, operational, and commercial aspects.
• Proficiency in English and Portuguese is mandatory.

Responsibilities

• Own the relationship with partners for On-Demand, acting as main contact for sales leads, contracting, implementation and account management.
• Monitor partner performance, analyze KPIs and financial data, and prepare reports and dashboards for operational improvements.
• Collaborate with local and global teams across Account Management, Sales, Operations and Finance.
• Collect and share partner feedback to drive product and process improvements.
• Contribute to medium- and long-term growth strategies, including OKRs planning.
• Understand the local market and adapt the product to market needs.
• Develop a well-rounded profile across commercial, negotiation, data analytics and software integrations.
• Collaborate with colleagues to grow, learn and make a difference.

Skills

English

Portuguese

Communication

Negotiation

Data analytics

Project management

Problem solving

Multitasking

Job description

Glovo is seeking an Account Manager on Demand in Lisbon to own partner relationships, drive growth and optimize delivery partnerships. You will manage onboarding, negotiations, and ongoing account support across local and global teams, ensuring successful delivery and profitability.

You will analyze operational metrics and financial data, create dashboards, and work closely with Product and Operations to implement improvements.