Oliver Wyman - Human Capital Coordinator - Lisbon

Marsh; Lisboa; Hybrid; EUR 32,000 - 42,000; Full time

Job summary

Oliver Wyman, a Marsh Business, seeks a Human Capital Coordinator in Lisbon to support Spain and Portugal. The role is hybrid, coordinating employee lifecycle, benefits, payroll-related tasks and compliance within an international HC Operations framework.

You will collaborate with Madrid HC Operations and local teams to ensure accurate HR services, onboarding and cross-border mobility, while driving process improvements in a professional services setting.

Qualifications

• Experience coordinating employee lifecycle and payroll-related activities.
• Knowledge of employment compliance in Spain and Portugal.
• Ability to work across borders with cross-functional teams.

Responsibilities

• Leave of Absence and Employment Administration: coordinate parental leave, employment changes, attendance and payroll notifications.
• Employee Lifecycle, Payroll Coordination and Benefits: onboarding/offboarding, contracts, benefits administration, and records.
• Global Mobility and Client Requirements: manage international assignments, client access documentation, and tax-related queries.
• Compliance, Reporting and HR Records: support ISO audits, policy updates, and maintain HR documentation.
• HC Operations Support and Process Improvement: respond to queries and improve HC processes.

Job description

Company:

Oliver Wyman

Description:

We are looking for talented individual to join our Human Capital Operations team at Oliver Wyman, a Marsh Business. This role will be based in Lisbon.

As a Human Capital Coordinator, you will play a key role in ensuring the smooth and reliable delivery of Human Capital Operations, primarily supporting our teams and employees in Spain while contributing to our growing local presence in Portugal. Working closely with the HC Operations team in Madrid, you will independently coordinate a broad range of employee lifecycle, benefits, payroll-related and compliance activities, helping deliver accurate, timely and consistent HR services across multiple stakeholders.

We are looking for someone who can join as soon as possible to allow sufficient time for onboarding and knowledge transfer, ensuring a smooth transition and continuity of HC Operations activities.

This is a hybrid role that has a requirement of working at least 3 days a week in the office including 5 days per week of office work in the first three months of employment.

Why join us

• Meaningful operational impact: Take responsibility for a broad portfolio of Human Capital activities that directly support employees throughout their journey with Oliver Wyman.
• International collaboration: Work closely with colleagues in Spain and Portugal, as well as internal teams and external service providers, gaining exposure to cross-border HR operations.
• Autonomy and ownership: Manage varied and sometimes complex operational processes independently, with the support of an experienced HC Operations team.
• Professional development: Strengthen your expertise in employee lifecycle administration, benefits, mobility, payroll coordination and employment compliance within an international professional services environment.

How this role will contribute to team success

• Ensure operational continuity: Provide reliable, independent coverage of core HC Operations activities in Spain, maintaining consistent service delivery and operational knowledge across employee lifecycle processes.
• Deliver accurate and timely HR administration: Coordinate complex employee-related processes, maintain reliable records and collaborate with internal stakeholders and external providers to support compliance and a positive employee experience.
• Strengthen cross-border collaboration: Support effective coordination between the HC Operations team in Spain and colleagues in Portugal, contributing to a consistent and responsive Human Capital service.

Your day-to-day

Leave of Absence and Employment Administration:

Independently coordinate parental leave and other leave-of-absence processes, including employee communications, leave tracking, payroll notifications and certificates (including RECEMA), and paid or unpaid leave agreements. Manage employment changes, working-hour arrangements, annual leave carryover, time and attendance records, and related employee queries, ensuring accurate administration and timely coordination with employees, Talent Management and payroll providers.

Employee Lifecycle, Payroll Coordination and Benefits:

Coordinate onboarding and offboarding activities for Oliver Wyman and NERA employees in Spain, as well as onboarding sessions for Oliver Wyman new joiners in Portugal. Prepare employment contracts and related documentation, maintain employee records, manage Employee Transactions (ETs) in Workday and other relevant HR systems, and coordinate hires, leavers, employee changes with payroll providers. Administer employee benefits and associated enrolments, cancellations, invoices and reviews, including health and life insurance, flexible compensation, wellbeing programmes and occupational health and safety requirements. Liaise with IT, Office Services and other teams to ensure a coordinated employee experience.

Global Mobility and Client Requirements:

Support international assignment administration, including posted-worker notifications, A1 certificates and employee queries relating to Spanish tax exemption procedures (Article 7p). Coordinate documentation and approvals required for employees to access client offices and client portals, including maintaining employee information and documentation in client access platforms, working with employees, clients, payroll providers and relevant internal departments.

Compliance ,Reporting and HR Records:

Support HR-related compliance processes, including ISO audits, Equality Plan and LGTBI Plan activities, and annual job classification updates under the applicable Spanish Collective Bargaining Agreement. Prepare and maintain supporting documentation, coordinate information requests and reporting, and liaise with internal stakeholders, external advisers and auditors. Maintain accurate employee databases, records and HR documentation, including relevant employment and tax forms.

HC Operations Support and Process Improvement:

Respond to employee and stakeholder queries, coordinate recurring administra