No-Code Business Analyst

Creatio; Portugal; Teletrabalho; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

Creatio is seeking an innovative Business Analyst to join our No-Code Development Team from Portugal, with the role being remote. The analyst will leverage the Creatio platform to cover CRM functionalities through no-code development, create applications, and research to identify real-world needs.

Responsibilities include UI creation with no-code tools, server logic automation, web services integration, webhook configuration, database design, and market research to improve products.

Qualificações

• Proven experience in business analysis and research tasks including market research and requirements gathering.
• Knowledge of database principles, data modeling, and basic SQL concepts is a plus.
• Understanding BPMN notation to model business processes effectively.
• Experience in software development teams and IT projects with collaboration skills.
• Experience configuring information systems via UI-based tools.
• Strong English for interviews and international collaboration.

Responsabilidades

• UI Creation with No-Code Tools: design UIs using no-code designer tools with drag-and-drop interfaces.
• Server Logic Automation: implement business logic with no-code tools for BPMN-like processes.
• Web Services Integration: design RESTful/SOAP interfaces for data exchange and security.
• Webhook Services Configuration: set up webhooks with authentication, logging and data handling.
• Database Design: create Creatio Objects structures, tables and relationships for scale.
• User Story Decomposition: break down stories into executable no-code tasks.
• Market Research: analyze competitors and trends to identify product opportunities.
• Customer Feedback Gathering: interview end users and consultants for needs.
• Collaboration with QA: work with QA for manual and automated testing.
• Version Control: use Git/SVN for source control and collaboration.

Conhecimentos

Market research

Competitor analysis

User interviews

Process modeling

BPMN notation

Collaboration

No-code concepts

UI-based configuration

English communication

Ferramentas

No-code tools

Git/SVN

Descrição da oferta de emprego

Creatio is a global vendor ofan agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as aLeader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list,recognizing our commitment to employee well-being and a strong workplace culture.

Who We're Looking For:

We are seeking an innovative Business Analyst to join our No-Code Development Team. Our mission is to address real-world challenges and drive transformative impact through no-code technology

In this role, you'll leverage the Creatio platform, which allows you to cover most CRM functionalities with no-code development. You will utilize these tools to create applications and conduct research to determine what is actually needed to solve real-world problems effectively.

The role is based in Portugal, Remote.

Responsibilities:

• UI Creation with No-Code Tools: Create application UIs using No-code designer tools, including a drag-and-drop interface for composing UI for pages and sections, simplifying and accelerating the development process.
• Server Logic Automation: Develop server logic automation using no-code business process tools, similar to a diagram constructor, to implement complex logic for applications, tailored to BPMN notation, leveraging no-code capabilities to streamline automation.
• Web Services Integration: Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces to enable seamless data exchange, ensuring adherence to security protocols, and providing documentation for developers and third-party systems.
• Webhook Services Configuration: Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms for secure and reliable communication.
• Database Design: Design database structures using Creatio Objects designer, involving defining tables, relationships, and data fields to ensure scalability, performance, and data integrity.
• User Story Decomposition: Decompose User Stories into executable tasks for no-code creation.
• Market Research: Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester) to identify opportunities for product improvement.
• Customer Feedback Gathering: Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements.
• Collaboration with QA: Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions, guaranteeing high‑quality, robust, and reliable outcomes.
• Version Control: Utilize Git/SVN for version control, ensuring seamless collaboration, code integrity, and efficient management of application changes

Requirements:

• Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features.
• Knowledge of database management, including key principles of T‑SQL, data queuing, designing relationships, view models, indexes, and understanding the fundamentals of complex selection queries such as joins and sub‑selects.
• Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently.
• Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills.
• Hands‑on experience in configuring information systems through UI‑based tools, ensuring optimal user experiences.
• Strong general understanding of technology concepts, data structures, and integration methods to ensure seamless implementation of no‑code solutions.
• A fast learner, capable of quickly adapting to new UI tools and technologies, with an eagerness to continuously expand your skill set.
• Proficiency in English, with the ability to conduct interviews and collaborate effectively with international stakeholders.

Will be a plus:

• Demonstrated proficiency with one or more of the following platforms and tools: CRM, BPM, or No‑Code Platform/System Experience.
• Coding skills, with the ability to understand and communicate technical concepts effectively.
• Proficiency with Figma or similar software for UI prototyping, creating clear and effective user interfaces that enhance the user experience.

What to expect from us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well‑Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Our core values

We wholeheartedly believe in our values.
They guide each decision we make, serving as the path we follow to achieve our goals.

One Team

Regardless of our location, we always work as one towards the same goal.

Genuine Care

Passion

Strive for excellence

Grow every day