Business Analyst

Conkord; Porto; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Flexible benefits through Coverflex

Employee referral program

Competitive compensation package

Job summary

CONKORD, a global high-tech powerhouse, seeks a Senior Business Analyst to join our Lisbon or Porto teams. You’ll bridge business and technical teams, shaping requirements into actionable specifications within AI and Digital Transformation projects.

You’ll work across industries with a focus on delivering value through structured analysis, stakeholder management, and rigorous documentation. The role offers office-based work with up to three remote days weekly and exposure to international

Qualifications

• Experience as Senior/BA in international settings.
• Translate business needs into clear functional specifications.
• Experience with Agile methodologies (Scrum/Kanban).

Responsibilities

• Gather, analyse, document, and validate requirements.
• Conduct stakeholder interviews, workshops, and meetings.
• Translate requirements into user stories, acceptance criteria and specs.
• Map and document business processes (BPMN or similar).
• Coordinate with Product Owners, developers, and QA teams.
• Support UAT and validation of delivered solutions.
• Maintain requirements traceability throughout the project lifecycle.
• Identify risks, dependencies and gaps in requirements.

Skills

Stakeholder mgmt

Agile Scrum

Requirements

Process modelling

Communication

UAT support

BPMN knowledge

English fluency

Tools

Jira

Confluence

MS Visio

Job description

AtCONKORD(formerly the RIT Group), we don’t just implement technology; we engineer the future. By unifying the specialized expertise of Readiness IT, Ritain.io, Latitudde, and Red IT, we have emerged as a global high-tech powerhouse driven by AI and technical excellence.

Why build your career at CONKORD?

The Best of Both Worlds:Benefit from the stability of a20-year legacyin the Telco industry combined with the fast-paced energy of anAI-driven innovationhub.

Global Impact:Join a certified team of500+ professionalsdelivering high-impact digital projects across30+ countries.

Proven Success:Be part of a track record that includes over2,000 successfully delivered projectsfor some of the world’s most demanding industries.

Technical Elite:Work alongside experts who value deep domain knowledge and "Technical Excellence" as a standard, not just a goal.

Under our motto,“Creating your Tomorrow,”we provide the environment, the tools, and the global scale to turn your expertise into world-changing solutions.

Job Description

Senior Business Analyst – Lisbon or Porto

At CONKORD, formerly the RIT Group, we don’t just implement technology — we help shape what comes next.

By bringing together the expertise of Readiness IT, Ritain.io, Latitudde, and Red IT, CONKORD combines more than 500 professionals across multiple countries, bringing together expertise in AI, Digital Transformation, and Technology Services.

We deliver technology solutions and high-impact projects for clients across different industries, supporting organizations in accelerating their digital transformation and responding to increasingly complex business and technology challenges.

Under our motto, “Creating your Tomorrow”, we believe sustainable growth starts with people. That is why we are building teams that combine talent, ambition, collaboration, continuous learning, and a strong focus on delivering value to our clients.

About the Role

We are looking for an experienced Senior Business Analyst to join our team in Lisbon or Porto and contribute to complex digital transformation and technology projects.

In this role, you will act as a bridge between business stakeholders and technical teams, identifying business needs, gathering and analysing requirements, and translating them into clear functional specifications and actionable solutions.

You will be responsible for ensuring alignment between business objectives and technical delivery, facilitating communication across multidisciplinary teams, and supporting projects throughout their entire lifecycle.

This is an opportunity for a highly experienced professional with strong analytical and communication skills, a strategic mindset, and a passion for solving complex business challenges in an international environment.

Requirements

Your Main Responsibilities

Gather, analyse, document, and validate business and functional requirements;

Conduct stakeholder interviews, workshops, and meetings to understand business needs and objectives;

Translate business requirements into functional specifications, user stories, acceptance criteria, and process documentation;

Analyse existing business processes, identify improvement opportunities, and propose effective solutions;

Map and document business processes using BPMN or other relevant modelling techniques;

Act as the main point of contact between business stakeholders, Product Owners, project managers, and technical teams;

Support the definition of project scope, priorities, and deliverables;

Collaborate with development and QA teams to ensure requirements are properly understood and implemented;

Support functional testing, user acceptance testing (UAT), and validation of delivered solutions;

Manage requirements traceability and ensure alignment throughout the project lifecycle;

Identify potential risks, dependencies, and gaps in business requirements;

Contribute to continuous improvement initiatives and the optimization of business processes.

What We’re Looking For

Significant professional experience as a Business Analyst, preferably in senior-level roles;

Strong experience in requirements gathering, business process analysis, and functional documentation;

Proven ability to translate complex business needs into clear functional and technical requirements;

Experience creating user stories, use cases, acceptance criteria, and functional specifications;

Knowledge of business process modelling techniques, preferably BPMN;

Experience working with Agile methodologies, particularly Scrum and Kanban;

Familiarity with tools such as Jira, Confluence, and Microsoft Visio or similar process-modelling tools;

Experience working closely with software development and QA teams;

Strong stakeholder management and communication skills, with the ability to interact with both technical and non-technical audiences;

Excellent analytical, critical-thinking, and problem-solving abilities;

Ability to work autonomously, manage priorities, and take ownership of deliverables;

Fluent English, both written and spoken.

Experience in digital transformation, enterprise systems, API integrations, or complex IT environments is considered a plus.

Work Model

Lisbon or Porto based role;

Primarily office-based, with up to three remote working days per week.

What We Offer

Integration into an international and growing technology company;

Opportunity to work with global clients and multicultural teams;

Participation in challenging technology projects;

Career development opportunities within an international organization;

Continuous learning and professional development initiatives;

Access to learning platforms and development resources;

Health and wellbeing initiatives;

Flexible benefits through Coverflex;

Health insurance;

Employee referral program;

Competitive compensation package.

Why CONKORD?

At CONKORD, we believe that business growth and technology transformation start with people.

You will have the opportunity to work on impactful technology projects, collaborate with experienced professionals, develop your expertise, and contribute to innovative solutions that help our clients achieve their business goals.