Network Operations Engineer x3 Position Remote Support

DigitalQ UK IT Solutions Ltd; Portugal; Remote; EUR 55,000 - 75,000; Full time

Job summary

DigitalQ Global seeks a Network Operations Engineer to monitor and optimize complex enterprise networks. The role covers incident response, root-cause analysis, and ongoing maintenance for 24x7 operations across UK, Europe, and Latin America clients.

Level 1/2 responsibilities include configuring devices, implementing changes, enforcing security controls, and documenting network configurations. Fluency in Spanish or Portuguese is mandatory to support multinational clients; fully remote with

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• CCNA/CCNP/CompTIA Network+ or security-focused certs are an advantage.
• Spanish or Portuguese language skills are mandatory for multinational clients.

Responsibilities

• Monitor network operations and respond to incidents to maintain high availability.
• Perform root-cause analysis and implement network changes.
• Configure and maintain network devices; optimize performance and security.

Skills

Network administration

Incident response

Troubleshooting

Network security

Fortinet

BGP/OSPF

VPNs/Wi-Fi

Documentation

Education

Bachelor’s degree in IT/CS/Engineering

CCNA / CCNP / CompTIA Network+

Job description

Positions: Network Operation Engineer Level1 & Level2

Long-term contract: 6 months to 1 year, extendable

Work Location: FULLY REMOTE (UK & EUROPE RESIDENT)

Mandatory: Spanish & Portuguese speaking is Mandatory (at least one)

Start Date: 25/11/2026 to 30/11/2026

Company Description: DigitalQ Global is a dynamic IT company specialising in staffing, managed services, and digital transformation solutions. Operating across the UK, Europe and Asia, we partner with leading technology and consulting firms to deliver secure, scalable, future‑ready IT solutions that drive sustainable growth and optimise organisational performance.

We are currently seeking a skilled Network Operations Engineer to join our Telco Client team from Mexico City. If you are passionate about innovative IT solutions and eager to contribute to impactful projects worldwide,

The Network Operation Engineer monitors network operations, responds to incidents, and performs root‑cause analysis to maintain high availability of critical systems. Responsibilities include configuring and maintaining network devices, implementing network changes, and optimising network performance in coordination with cross‑functional IT and business teams. The role also involves enforcing network security controls, managing access, and supporting compliance with corporate and industry standards. The engineer will document network configurations and procedures, provide technical support to users and teams, and participate in planned maintenance, upgrades, and improvement projects.

We are looking for a Network Operations Engineer (Level 1 and Level 2/3) for a 6-12-month contract (long‑term operations support), extendable every 6 months. Candidates can be based in Portugal, Spain, or elsewhere in Europe, but Spanish- and Portuguese‑speaking is mandatory for the Mexican & Brazilian clients. Fully Remote support.

Qualifications

• Candidate should be ready to work for 24 x 7 support (5days) a week
• Candidates should possess strong skills in Network Administration and Computer Network Operations to manage day‑to‑day network activities and infrastructure.
• Candidates should possess solid Network Engineering skills to design, configure, and optimise network architectures and solutions.
• Candidates should possess advanced Troubleshooting skills to diagnose and resolve network incidents and performance issues efficiently. Handle a number of Incident, Change, and escalation cases
• Candidates should have network security skills to implement, monitor, and improve security controls across the network environment.
• Experience with enterprise networking technologies (e.g., routers, switches, firewalls, VPNs, Wi‑Fi) and common protocols (TCP/IP, VLANs, BGP, OSPF) is highly beneficial.
• Multicast: Practical exposure to IGMP and PIM.
• Specialist Infrastructure: Experience with, or interest in, Fortinet and Precision Time Protocol (PTP).
• Strong analytical, documentation, and communication skills, with the ability to work collaboratively in a fast‑paced, on‑site environment.

Education and Professional Cert:-

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
• Relevant industry certifications (e.g., CCNA, CCNP, CompTIA Network+, security-focused certifications) are an advantage.

Mandatory

Spanish & Portuguese speaking is Mandatory (at least one)