Netflix Customer Support Expert – Lisbon, Portugal

CB Talents; Lisboa; On-site; EUR 12,000 - 17,000; Full time

Benefits offered by this job

Relocation package with apartment

Meal card (tax-free)

Local cash package €1,262.33 gross/mes

Comprehensive healthcare

Paid professional training

Career growth opportunities

Job summary

Teleperformance Portugal is seeking a Netflix Operations Customer Expert to support the world’s leading entertainment platform from Lisbon, Portugal. Fluency in Catalan and Castilian Spanish is required, with English at least B1.

The role is on-site with 40 hours per week and rotating shifts, offering relocation options, healthcare, and training. Ambition and customer service excellence are essential as you join a multinational team delivering superb user experiences for Netflix in a dynamic,

Qualifications

• Fluent in Catalan and Castilian Spanish with English proficiency (B1 minimum).

Skills

Catalan

Spanish

English

Job description

Are you fluent in Catalan and Spanish, and ready for an exciting career move to vibrant Lisbon? Join Teleperformance Portugal as a Netflix Operations Customer Expert and represent one of the world's leading entertainment platforms!

What We Offer:

• Relocation Package (Option A): Fully covered company apartment (rent, utilities, Wi-Fi, cable included) + €1,059.33 gross/month + tax-free meal card.
• Local Package (Option B): €1,262.33 gross/month total cash package (includes base, holiday/Christmas allowances, and meal card).
• Comprehensive Healthcare: Health insurance included from Day 1.
• Paid Professional Training: 2-week intensive English training program to set you up for success.
• Career Growth: 12-month initial contract with clear pathways to permanent employment and international development.

Role Details:

• Location: On-site in sunny Lisbon, Portugal.
• Working Hours: 40 hours/week (24/7 rotating shifts, 8h/day + 1h break).
• Languages: Catalan (Fluent), Castilian Spanish (Fluent), English (B1 minimum).

Ready to launch your international career with Netflix in Lisbon?