MuleSoft Platform Operations Engineer - Hybrid (Europe)

Noesis; Lisboa; Híbrido; EUR 52 000 - 76 000; Tempo integral

Resumo da oferta

Noesis is seeking a MuleSoft operations engineer to govern L2 activities across Europe, focusing on platform stability and SLA adherence. The role requires hands-on management of MuleSoft Flex Gateway, multi-cloud environments, and robust incident resolution.

You will troubleshoot across AWS, Azure and OpenShift, runbooks, deployments, changes, and automation scripts, while documenting incidents and contributing to knowledge bases in a collaborative, hybrid work setting.

Qualificações

• Degree in Computer Science or similar.
• Minimum of 3 years of experience in MuleSoft platform management and operations (non-development focus).
• Hands-on expertise in MuleSoft Flex Gateway, Terraform, OpenShift, GitHub, and authentication protocols (OAuth, OpenID).
• Strong multi-cloud background (AWS, Azure), ITIL processes, Argo CI/CD.
• Fluent English required, written and spoken.
• Excellent communication and interpersonal skills for cross-functional and external collaboration.
• Hybrid work capability with occasional on-call support; highly structured and proactive.

Responsabilidades

• Govern L2 operational activities during Europe shift, ensuring MuleSoft platform stability, SLA compliance, and resolution of complex incidents.
• Perform platform troubleshooting, log analysis, and root cause investigation across multi-cloud environments (AWS, Azure, OpenShift).
• Execute operational runbooks, support deployments, releases, change implementations, and maintain automation scripts for repetitive tasks.
• Document incidents, update knowledge bases, and drive operational reviews while supporting Flex Gateway setup and occasional out-of-hours activities.

Conhecimentos

MuleSoft operations

MuleSoft Flex Gateway

OpenShift

Terraform

GitHub

OAuth/OpenID

AWS

Azure

ITIL

Argo CI/CD

English (fluent)

Formação académica

Degree in Computer Science or similar

Ferramentas

MuleSoft Flex Gateway

Terraform

OpenShift

GitHub

OAuth/OpenID

Descrição da oferta de emprego

Noesis is seeking a MuleSoft operations engineer to govern L2 activities across Europe, focusing on platform stability and SLA adherence. The role requires hands-on management of MuleSoft Flex Gateway, multi-cloud environments, and robust incident resolution.

You will troubleshoot across AWS, Azure and OpenShift, runbooks, deployments, changes, and automation scripts, while documenting incidents and contributing to knowledge bases in a collaborative, hybrid work setting.