MuleSoft Platform Operations Engineer - Hybrid (Europe)

Noesis

Lisboa

Hybrid

EUR 52,000 - 76,000

Full time

14 days+

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Job summary

Noesis is seeking a MuleSoft operations engineer to govern L2 activities across Europe, focusing on platform stability and SLA adherence. The role requires hands-on management of MuleSoft Flex Gateway, multi-cloud environments, and robust incident resolution.

You will troubleshoot across AWS, Azure and OpenShift, runbooks, deployments, changes, and automation scripts, while documenting incidents and contributing to knowledge bases in a collaborative, hybrid work setting.

Qualifications

Degree in Computer Science or similar.
Minimum of 3 years of experience in MuleSoft platform management and operations (non-development focus).
Hands-on expertise in MuleSoft Flex Gateway, Terraform, OpenShift, GitHub, and authentication protocols (OAuth, OpenID).
Strong multi-cloud background (AWS, Azure), ITIL processes, Argo CI/CD.
Fluent English required, written and spoken.
Excellent communication and interpersonal skills for cross-functional and external collaboration.
Hybrid work capability with occasional on-call support; highly structured and proactive.

Responsibilities

Govern L2 operational activities during Europe shift, ensuring MuleSoft platform stability, SLA compliance, and resolution of complex incidents.
Perform platform troubleshooting, log analysis, and root cause investigation across multi-cloud environments (AWS, Azure, OpenShift).
Execute operational runbooks, support deployments, releases, change implementations, and maintain automation scripts for repetitive tasks.
Document incidents, update knowledge bases, and drive operational reviews while supporting Flex Gateway setup and occasional out-of-hours activities.