Luxury Housekeeping Operations Leader (Multi-Property)

Pine Cliffs Resort; Albufeira; On-site; EUR 40,000 - 65,000; Full time

Job summary

Pine Cliffs Resort is seeking a Housekeeping Assistant Manager to support the Executive Housekeeper in overseeing housekeeping operations across multiple properties within a luxury resort environment. You will drive consistency of standards, guest experiences, and efficient processes across different properties, room types and accommodation concepts.

The role requires strong leadership, workforce planning, budgeting and analytical skills to translate business objectives into actionable

Qualifications

• Bachelor’s Degree in Hospitality Management/Hotel Management/Tourism.
• 3-5 years experience in housekeeping/housekeeping management.
• Experience managing teams across multiple properties.
• Budgeting, forecasting, cost control and KPI monitoring.

Responsibilities

• Support the Executive Housekeeper in managing housekeeping operations across multiple properties.
• Ensure consistency of standards, procedures and guest experience across all properties.
• Adapt operational strategies according to occupancy patterns, property characteristics, room types and business needs.
• Support the Executive Housekeeper in preparing, monitoring and controlling the housekeeping budget.
• Monitor and analyze key financial indicators.
• Prepare regular performance analysis and highlight deviations from budget or business objectives.
• Develop and implement corrective action plans where financial performance is below target.
• Develop and monitor workforce planning models aligned with occupancy, business forecasts and operational requirements.
• Analyze productivity across properties and identify opportunities for improvement.
• Develop and monitor Housekeeping KPIs across all properties.
• Analyze trends in guest satisfaction, cleanliness scores, productivity, CPOR and operational costs.
• Ensure consistent delivery of luxury standards across all properties.
• Conduct regular quality inspections and operational audits.

Skills

Leadership

Workforce planning

Budgeting

KPI monitoring

Organizational skills

Problem solving

Operational efficiency

Education

Bachelor’s Degree in Hospitality Management/Hotel Management/Tourism

Job description

Pine Cliffs Resort is seeking a Housekeeping Assistant Manager to support the Executive Housekeeper in overseeing housekeeping operations across multiple properties within a luxury resort environment. You will drive consistency of standards, guest experiences, and efficient processes across different properties, room types and accommodation concepts.

The role requires strong leadership, workforce planning, budgeting and analytical skills to translate business objectives into actionable