Luxury Guest Experience Supervisor

Amorim Luxury Group; Setúbal; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

Amorim Luxury Group is looking for a Guest Relations Supervisor at JNcQUOI Beach Club in Setúbal, Portugal. This role leads the guest relations team to ensure an exceptional experience for every visitor, focusing on service excellence and genuine hospitality.

The ideal candidate will have previous experience in guest relations or luxury service, strong leadership skills, and the ability to enhance guest satisfaction through effective team supervision and communication.

Qualificações

• Experience in guest relations, hospitality supervision, or luxury service environments.
• Strong leadership and interpersonal skills.
• Fluent in English; knowledge of Portuguese is a plus.

Responsabilidades

• Welcome and assist guests warmly and professionally.
• Supervise and support the Guest Relations team during daily operations.
• Monitor guest feedback and implement improvements for satisfaction.
• Handle VIP guests and special requests with care.

Conhecimentos

Guest relations

Leadership

Communication

Hospitality

Descrição da oferta de emprego

Amorim Luxury Group is looking for a Guest Relations Supervisor at JNcQUOI Beach Club in Setúbal, Portugal. This role leads the guest relations team to ensure an exceptional experience for every visitor, focusing on service excellence and genuine hospitality.

The ideal candidate will have previous experience in guest relations or luxury service, strong leadership skills, and the ability to enhance guest satisfaction through effective team supervision and communication.