Luxury Floor Supervisor — Lead Housekeeping in Lisbon

Hospitaliti; Lisboa; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation package

Vacation allowance

Excellent training programs

Employee travel program with hotelwide

Uniforms provided

Complimentary meals

Job summary

Four Seasons Hotel Ritz Lisbon is seeking a Floor Supervisor in Lisbon to lead a luxury housekeeping team and ensure impeccable standards. The role involves coaching Room Attendants and coordinating daily workloads to maintain property cleanliness and guest satisfaction.

The ideal candidate has at least 2 years of experience in a luxury housekeeping setting, exceptional attention to detail, and fluent Portuguese and English. Must have work authorization in Europe.

Qualifications

• At least 2 years of experience in a luxury Housekeeping department.
• High level of attention to detail and strong work ethic.
• Strong leadership skills and ability to provide feedback to staff and management.
• The candidate must hold the required authorization to work in an European country.
• Reading, writing and oral proficiency in Portuguese and English.

Responsibilities

• Inspect the work of Room Attendants and House Attendants for cleanliness and standards.
• Schedule daily work, track progress, and release rooms for sale.
• Monitor Linen Runners and ensure supplies and cleanliness of corridors and closets.
• Inform Maintenance of any issues and coordinate accordingly.
• Anticipate guest needs, address concerns, and manage guest satisfaction.
• Organize daily work and labour needs based on occupancy.

Skills

Leadership

Communication skills

Attention to detail

Portuguese

English

Job description

Four Seasons Hotel Ritz Lisbon is seeking a Floor Supervisor in Lisbon to lead a luxury housekeeping team and ensure impeccable standards. The role involves coaching Room Attendants and coordinating daily workloads to maintain property cleanliness and guest satisfaction.

The ideal candidate has at least 2 years of experience in a luxury housekeeping setting, exceptional attention to detail, and fluent Portuguese and English. Must have work authorization in Europe.