Low-Code AI Automation Architect for IT Ops

valantic

Lisboa

Hybrid

EUR 42,000 - 68,000

Full time

14 days+

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Benefits offered by this job

Onboarding experience

International environment

Tailored learning opportunities

Flexible working models

Job summary

valantic in Lisbon is seeking an Automation professional to develop and operate AI-powered solutions that meaningfully reduce the workload of Service Desk and IT Infrastructure teams. You will implement Anthropic- and M365-based AI workflows in production, from automated ticket classification to Copilot integrations, and build low-code automations with n8n and Power Automate.

You will own use cases from idea to production, work closely with Service Desk and Infrastructure colleagues, and stay

Qualifications

Hands-on experience in IT infrastructure or service delivery.
Comfortable in Microsoft 365 Enterprise environments – Intune, Exchange Online, Teams, Entra ID, or similar workloads.
Built AI or automation solutions using relevant tools (Anthropic, Azure OpenAI, Copilot, Power Automate, n8n).
Understanding of modern AI tech (LLMs, prompt engineering, agentic workflows).
Scripting experience (Python, PowerShell) is a plus.
Strong communication and structured working style.

Responsibilities

Develop, build, and operate AI-powered solutions to reduce workload of Service Desk and IT Infrastructure teams.
Implement Anthropic- and M365-based AI workflows in production (ticket classification, Copilot integrations, agent-driven IT operations).
Build and maintain low-code/no-code automations using tools like n8n, Power Automate, or similar platforms.
Own use cases from idea to production independently.
Collaborate with Service Desk and Infrastructure teams to translate pain points into automations.
Stay up to date on AI/automation developments and bring ideas to the team.