Logistics and Order Management Specialist at Servant LDA

Servant LDA; Lisboa; Presencial; EUR 10 000 - 12 000; Tempo integral

Resumo da oferta

Servant LDA in Lisboa is seeking a Logistics and Order Management Specialist to coordinate the full order journey from supplier approval to installation. This on-site role involves managing international shipments, warehouse coordination, and close collaboration with design, sales, finance, and installation teams.

The ideal candidate is highly organized, detail-oriented and proficient in Excel, with strong communication in English and Portuguese.

Qualificações

• Experience in logistics, order management, procurement or related area.
• Highly organised with ability to manage several orders and deadlines.
• Excellent attention to detail with documents, payments and order information.
• Confident communicating with suppliers, clients and internal teams.
• Proficient in Excel and business management systems.
• English and Portuguese language skills in a professional setting.
• Experience with international shipping and export documentation is a plus.

Responsabilidades

• Coordinate client orders from approval through final delivery and installation.
• Place orders with suppliers after client approval and obtain proforma invoices.
• Confirm approved orders with suppliers and manufacturers.
• Monitor production progress and delivery deadlines; maintain tracking schedules.
• Coordinate supplier payments and collect invoices; update documentation.
• Inform Delivery & Installation Team of arriving goods and stock status.
• Plan and manage international shipments; coordinate customs documentation.
• Prepare client invoices and support accounting with documentation.

Conhecimentos

Logistics coordination

Order management

Procurement

Supply chain coordination

Excel

Sage ERP

International shipping

Communication

Ferramentas

Sage ERP

Microsoft Excel

Descrição da oferta de emprego

Logistics and Order Management Specialist at Servant LDA in Lisboa, P11, PT. This Full time on site position offers great opportunities for career growth. Please note: this is a fully office-based position based in Santos, Lisbon.

About Servànt Servànt is a Lisbon-based luxury interiors and design company working with premium furniture, kitchens, bespoke design projects and turnkey interior solutions. With three showrooms in Lisbon and a portfolio of more than 300 luxury Italian brands, we bring together design, sourcing, ordering, delivery and installation to create exceptional residential and commercial spaces.

We are looking for a highly organised and detail-oriented Logistics and Order Management Specialist to coordinate the full order journey: from placing orders with suppliers and following production through to international shipping, warehouse receipt, client delivery and installation. Previous experience in the luxury interiors, furniture or design industry would be an advantage.

What You Will Be Doing

• Order Management You will coordinate client orders from approval through to final delivery and installation. Your responsibilities will include: Placing orders with suppliers after client approval.
• Obtaining proforma invoices and coordinating their internal verification.
• Confirming approved orders with suppliers and manufacturers.
• Monitoring production progress and delivery deadlines.
• Maintaining accurate and up-to-date order and delivery tracking schedules.
• Identifying potential delays and communicating changes proactively.
• Keeping all order-related information and documentation organised and accurate.
• Supplier and Finance Coordination You will work closely with suppliers and our Finance and Accounting teams to ensure that orders and payments progress smoothly. You will: Submit approved proforma invoices for advance payments.
• Coordinate final supplier payments when orders are ready for shipment.
• Collect supplier invoices and supporting documentation.
• Maintain regular communication with suppliers regarding production, availability and shipping schedules.
• Ensure that supplier documentation and commercial information are kept up to date.
• Logistics, Warehouse and Deliveries You will help connect suppliers, logistics providers, the warehouse and the Delivery & Installation Team. You will: Coordinate incoming deliveries and shipments.
• Receive and verify warehouse documentation.
• Track incoming and outgoing products.
• Inform the Delivery & Installation Team about arriving goods.
• Support inventory accuracy and stock control.
• Participate in monthly inventory counts and stock reconciliations.
• Client and Internal Communication You will be one of the key coordination points between clients and the internal teams involved in their projects. You will: Monitor when client orders are ready and provide regular status updates.
• Prepare information regarding order status, payments and delivery schedules.
• Request final client payments when orders are ready for delivery.
• Transfer paid and confirmed orders to the Delivery & Installation Team together with the relevant instructions.
• Work closely with Design, Sales, Finance, Accounting, Warehouse and Installation teams.
• International Logistics You will coordinate international shipments and support the documentation required for cross-border deliveries. Your responsibilities will include: Planning and organising international shipments.
• Communicating with logistics providers and obtaining transport information and budgets.
• Preparing and managing export and shipping documentation.
• Coordinating customs-related documentation and requirements.
• Monitoring shipments and proactively resolving delivery issues.
• Financial and Administrative Support The role also includes an important administrative and commercial component. You will: Prepare and issue client invoices using Sage.
• Organise documentation for the Accounting Department.
• Maintain supplier databases, price lists and commercial terms.
• Update product and showroom price lists.
• Review supplier pricing, margins, markups and pricing coefficients.
• Maintain pricing coefficient tables and supplier agreements.
• Support sales and operational reporting.
• Provide additional administrative and financial support to the Finance Manager when required.

What We Are Looking For

• Have experience in logistics, order management, procurement, supply chain coordination or a related area.
• Are highly organised and comfortable managing several orders and deadlines simultaneously.
• Have excellent attention to detail and work accurately with documents, payments and order information.
• Are confident communicating with suppliers, clients and internal teams.
• Are comfortable using Microsoft Excel and business management systems.
• Speak English and Portuguese and are able to use both languages in a professional working environment.
• Can prioritise effectively and remain organised when several projects require attention at the same time.
• Take ownership of problems and proactively follow up until they are resolved.
• It Would Be an Advantage If You Have worked with Sage ERP or a similar business management / ERP system.
• Have experience with international shipping, export documentation or customs processes.
• Have worked with premium furniture, interiors, kitchens, architecture, design, construction or another project-based industry.
• Have experience coordinating orders involving several external suppliers and internal departments.

Application deadline: 20 September 2026. Candidate applications will begin to be reviewed from 21 September 2026. Job Type: Full-time Pay: From 1,000.00€ per month Language: English fluently (Required) Portuguese fluently (Required) Work Location: In person