Lisbon Tech Support Specialist - Growth & Perks

speakit; Lisboa; On-site; EUR 28,000 - 35,000; Full time

Benefits offered by this job

Accommodation Provided in shared apartment

Bills paid by the company

Monthly meal allowance

Private health insurance from day one

Transport allowance

Career growth and personal development opportunities

Performance bonus

Job summary

A leading technical support company in Lisbon is looking for a technical expert to assist clients with problem-solving and provide high-level technical support. The ideal candidate will be a native Dutch speaker with fluency in English, possess strong analytical skills, and have previous experience in technical support. The role offers various benefits, including accommodation, private health insurance, and a monthly meal allowance.

Qualifications

• Previous experience in technical support or IT helpdesk.
• EU citizenship or valid work permit for Portugal.

Responsibilities

• Troubleshoot and resolve technical issues for clients promptly.
• Manage requests, bugs, and troubleshooting cases via phone and email.
• Collaborate closely with engineering teams for reports and product improvements.
• Train clients on product functionalities and technical tools.

Skills

Native Dutch

Fluent English (B2)

Analytical skills

Problem-solving

Communication skills

Teamwork

Job description

A leading technical support company in Lisbon is looking for a technical expert to assist clients with problem-solving and provide high-level technical support. The ideal candidate will be a native Dutch speaker with fluency in English, possess strong analytical skills, and have previous experience in technical support. The role offers various benefits, including accommodation, private health insurance, and a monthly meal allowance.