Lisbon Relocation: Italian B2B Ad Support Pro

CloserHire; Lisboa; Presencial; EUR 13 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation provided

Relocation support

Private health insurance

Paid training

Career opportunity with global brand

Resumo da oferta

CloserHire is recruiting an Italian-speaking B2B Advertising Support Specialist for its Lisbon team. You will support advertisers with technical troubleshooting, platform guidance, and optimization insights to ensure a high-quality user experience.

You will handle end-to-end troubleshooting via email and chat, diagnose issues across campaigns and product features, and collaborate with Product, Operations & Engineering to deliver timely solutions.

Qualificações

• Able to diagnose issues and provide clear guidance to advertisers.
• Strong analytical, problem-solving and attention-to-detail skills.
• Experience in a Contact Centre or Advertising support is a plus.
• Familiarity with social media platforms and digital advertising.

Responsabilidades

• Troubleshoot end-to-end advertising product issues via email and chat.
• Provide platform guidance and optimization insights to advertisers.
• Collaborate with internal teams (Product, Operations & Engineering) to resolve queries.
• Educate advertisers on features, best practices and common issue types.
• Maintain proactive, professional communication throughout the case journey.

Conhecimentos

Analytical thinking

Problem-solving

Customer service

Teamwork

Formação académica

Degree in Marketing or related field

Descrição da oferta de emprego

CloserHire is recruiting an Italian-speaking B2B Advertising Support Specialist for its Lisbon team. You will support advertisers with technical troubleshooting, platform guidance, and optimization insights to ensure a high-quality user experience.

You will handle end-to-end troubleshooting via email and chat, diagnose issues across campaigns and product features, and collaborate with Product, Operations & Engineering to deliver timely solutions.