Lisbon Portuguese Support Specialist

Sitel Corp.; Lisboa; Híbrido; EUR 10 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

Training

Employee discounts

Private healthcare

Resumo da oferta

Airbnb in Lisbon, Portugal is seeking a Portuguese Customer Advisor to join our customer service team. You will handle host and guest queries, provide clear solutions, and work in a multicultural, on-site environment.

Requirements include native Portuguese (C2), advanced English (C1), strong communication skills, and EU citizenship or valid permit. Relocation to Lisbon may be required; opportunities for growth and professional training are offered.

Qualificações

• Native or proficient level of Portuguese (C2)
• Advanced level of English (C1) both spoken and written
• Strong communication skills – phone, listening and writing
• EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Lisbon, Portugal (on site)

Responsabilidades

• Manage hosts and guests queries
• Present best available solutions leveraging a large community marketplace
• Join a specialized, open-minded team providing written and phone support
• Meet and exceed service quality goals, compliance regulations and productivity targets
• Create memorable experiences that people value and are proud of
• Follow management direction and provide feedback

Conhecimentos

Portuguese language proficiency

English language proficiency

Communication skills

Analytical thinking

Problem solving

Relocation willingness

Descrição da oferta de emprego

Airbnb in Lisbon, Portugal is seeking a Portuguese Customer Advisor to join our customer service team. You will handle host and guest queries, provide clear solutions, and work in a multicultural, on-site environment.

Requirements include native Portuguese (C2), advanced English (C1), strong communication skills, and EU citizenship or valid permit. Relocation to Lisbon may be required; opportunities for growth and professional training are offered.