Porto-Based Portuguese Customer Advisor - Guest & Host Support

Sitel Corp.; Porto; Presencial; EUR 10 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

Training provided

Employee discounts

Private healthcare

Wellness program

Growth opportunities

Job stability

Excellent work culture

Resumo da oferta

Sitel Corp. in Porto is hiring a Portuguese Customer Advisor for Airbnb project. You will handle host and guest inquiries on-site in a multicultural environment, using your Portuguese and English to deliver solutions and friendly support.

The role requires native/fluent Portuguese (C2) and strong English (C1+), excellent communication, and a proactive problem‑solver mindset. EU citizenship or valid Portugal work permit is mandatory.

Qualificações

• Native Portuguese (C2) and English (C1+) written and spoken.
• Excellent verbal and written communication, phone and chat.
• EU citizenship or valid work permit for Portugal.

Responsabilidades

• Manage hosts and guests queries.
• Present best solutions leveraging a large community marketplace.
• Provide support through written communication and phone within a team.

Conhecimentos

Portuguese

English

Communication skills

Phone skills

Attention to detail

Analytical thinking

Descrição da oferta de emprego

Sitel Corp. in Porto is hiring a Portuguese Customer Advisor for Airbnb project. You will handle host and guest inquiries on-site in a multicultural environment, using your Portuguese and English to deliver solutions and friendly support.

The role requires native/fluent Portuguese (C2) and strong English (C1+), excellent communication, and a proactive problem‑solver mindset. EU citizenship or valid Portugal work permit is mandatory.