Lisbon Platform Support Specialist - Paid Training & Growth

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Paid training

Supportive team leader

Career development

Multicultural environment

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal is hiring an on-site Customer Support Specialist fluent in English. The role involves assisting customers via phone, email and chat, following clear procedures to resolve requests, and keeping clients informed at every step.

A friendly, professional, patient communicator who can handle multiple systems will thrive. We offer paid training, guidance from a team leader, clear career paths, and a multicultural, supportive environment.

Qualifications

• Fluent English required; strong written and spoken communication skills.
• Professional, friendly, patient communication style.
• Comfort using computers and multiple systems simultaneously.

Responsibilities

• Respond to customer enquiries across phone, email and chat.
• Follow established procedures to resolve requests within set timeframes.
• Keep customers updated on progress and next steps.
• Record interactions accurately and share feedback with team leader.
• Collaborate with colleagues to close cases efficiently.

Skills

Fluent English

Job description

Savior Artigos Texteis Lda in Lisbon, Portugal is hiring an on-site Customer Support Specialist fluent in English. The role involves assisting customers via phone, email and chat, following clear procedures to resolve requests, and keeping clients informed at every step.

A friendly, professional, patient communicator who can handle multiple systems will thrive. We offer paid training, guidance from a team leader, clear career paths, and a multicultural, supportive environment.