Lisbon On-Site Multilingual Customer Support Specialist

Thrive Learning Solutions; Porto; On-site; EUR 15,233 - 18,246; Full time

Benefits offered by this job

Multicultural and supportive work environment

Opportunity for international work experience

Job summary

A leading customer service provider in Lisbon is searching for a customer support agent fluent in French, Italian, German, or Dutch. The candidate will handle customer queries through various channels, focusing on providing accurate information and maintaining satisfaction. A customer-focused mindset and the ability to work rotational shifts are essential. This on-site role offers a base salary of €1,500 over 14 months and an additional complexity bonus. Apply only if you hold a valid work permit for Portugal.

Qualifications

• Fluency in one of the specified languages and basic English proficiency.
• Strong communication and problem-solving skills.
• Customer-focused mindset and ability to work rotational shifts.

Responsibilities

• Handle inbound customer queries via phone, email, or chat.
• Provide accurate information and support in a timely manner.
• Resolve customer issues while maintaining high satisfaction.

Skills

Fluency in French, Italian, German, or Dutch

Basic to intermediate English

Strong communication skills

Problem-solving skills

Customer-focused mindset

Ability to work rotational shifts

Job description

A leading customer service provider in Lisbon is searching for a customer support agent fluent in French, Italian, German, or Dutch. The candidate will handle customer queries through various channels, focusing on providing accurate information and maintaining satisfaction. A customer-focused mindset and the ability to work rotational shifts are essential. This on-site role offers a base salary of €1,500 over 14 months and an additional complexity bonus. Apply only if you hold a valid work permit for Portugal.