Lisbon On-Site: Digital Ads Tech Specialist

Concentrix Portugal; Lisboa; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Welcome bonus

Job summary

Concentrix in Lisbon is seeking a Technical Product Specialist – Digital Ads to support advertisers using our client's digital advertising products. You will troubleshoot issues, assist via email and chat, educate customers on features, and collaborate with Product Operations and Technical teams to resolve complex queries.

Ideal candidates have a Marketing degree, C1 English, hands-on paid campaign management experience, and knowledge of social media and ad tech.

Qualifications

• Degree in Marketing or a related field.
• C1 level English proficiency (written and spoken).
• Experience in Digital Marketing.
• Hands-on experience with paid campaign management (mandatory).
• Good understanding of social media and digital advertising.
• Experience in a Contact Centre or with an Advertising Technology company.

Responsibilities

• Troubleshooting and resolving technical and product-related issues.
• Supporting advertisers through email and chat.
• Educating advertisers on product features and best practices.
• Working closely with Product Operations and Technical teams to resolve complex queries.
• Contributing to initiatives that improve customer experience and service quality.

Skills

Digital Marketing

Paid campaign management

Problem solving

Team collaboration

Education

Marketing degree

Tools

Advertising platforms

Job description

Concentrix in Lisbon is seeking a Technical Product Specialist – Digital Ads to support advertisers using our client's digital advertising products. You will troubleshoot issues, assist via email and chat, educate customers on features, and collaborate with Product Operations and Technical teams to resolve complex queries.

Ideal candidates have a Marketing degree, C1 English, hands-on paid campaign management experience, and knowledge of social media and ad tech.