Lisbon Italian Creator Support Specialist

Closerhire

Lisboa

On-site

EUR 11,000 - 13,000

Full time

14 days+

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Benefits offered by this job

Private Health Cover

Job summary

CloserHire is partnering with a leading international digital company to recruit Italian-speaking Creator Support Specialists in Lisbon. You will be the primary contact for Italian content creators, providing operational support and guidance on tools and best practices to improve their experience on digital platforms.

This full-time, on-site role offers relocation support, monthly gross salary of €1,059, private health cover, ongoing training, and a dynamic multicultural team environment in a

Qualifications

Native or fluent in Italian with strong written and spoken proficiency.
Good command of English (B2 or higher).
Excellent communication, empathy and customer-focused mindset.
Ability to manage multiple cases with precision and attention to detail.

Responsibilities

Provide support to Italian content creators via chat, email, and calls to resolve issues.
Assist creators in the correct use of tools, guidelines, and policies.
Identify recurring issues and provide feedback to internal teams to improve products and services.
Collaborate with other support specialists to ensure a consistent creator experience.
Monitor complex cases and ensure timely follow-up.
Participate in ongoing training sessions to stay updated on products and policies.

Skills

Italian (C2) written and spoken

English (B2) written and spoken

Communication skills

Empathy

Customer-focused mindset

Job description

This full-time, on-site role offers relocation support, monthly gross salary of €1,059, private health cover, ongoing training, and a dynamic multicultural team environment in a

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