Italian Creator Support Specialist – Lisbon Relocation

Closerhire

Lisboa

Híbrido

EUR 13 000 - 20 000

Tempo integral

Há 2 dias
Torna-te num dos primeiros candidatos
Gerador de candidaturas

Uma candidatura completa num minuto — currículo personalizado e carta de apresentação, prontos a enviar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Permanent accommodation
Relocation package
Health insurance
Flexible hours

Resumo da oferta

CloserHire is recruiting an Italian Creator Support Specialist to relocate from Italy to Lisbon, Portugal. You will be the primary contact for Italian content creators, providing operational support and guidance on tools and best practices to improve their experience on digital platforms.

Day to day you will assist creators via chat, email, and calls, resolve platform issues, ensure proper use of guidelines, and share feedback to internal teams.

Qualificações

  • Proactive and collaborative mindset in diverse teams.
  • Previous experience in customer support or digital services is a plus.
  • Ability to manage multiple cases with precision.
  • Excellent communication, empathy, and customer focus.
  • Interest in social media, content creation, or technology.
  • Proficient English (B2+) and Italian (C2).

Responsabilidades

  • Provide support to Italian creators via chat, email, and calls.
  • Guide correct use of platform tools, guidelines, and policies.
  • Identify recurring issues and provide feedback to improve products.
  • Collaborate with support teammates to ensure high-quality experience.
  • Monitor complex cases and ensure timely follow-up.
  • Participate in ongoing training on products and policies.

Conhecimentos

Customer support
Multitasking
Communication
English (B2+)
Italian (C2)

Descrição da oferta de emprego

CloserHire is recruiting an Italian Creator Support Specialist to relocate from Italy to Lisbon, Portugal. You will be the primary contact for Italian content creators, providing operational support and guidance on tools and best practices to improve their experience on digital platforms.

Day to day you will assist creators via chat, email, and calls, resolve platform issues, ensure proper use of guidelines, and share feedback to internal teams.

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