Lisbon English Support Specialist (On-site, 24/7)

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Paid training

International environment

Career growth

Relocation possible

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal is hiring English-speaking Customer Support Representatives for an on-site, 24/7 project with an international client. You will provide multichannel support and resolve issues on first contact where possible.

You'll join a fast-paced, target-driven team offering paid training, relocation assistance, and a multicultural work environment in Lisbon.

Qualifications

• Fluent English required (written and spoken).
• Strong communication and customer service skills.
• Customer-focused, professional attitude.
• Efficient problem-solving and troubleshooting ability.
• Comfortable in a fast-paced, target-driven environment.

Responsibilities

• Provide professional, multichannel customer support (phone, email and chat).
• Handle billing and invoicing enquiries accurately.
• Troubleshoot and resolve account access issues.
• Guide customers in using the client's products and services.
• Deliver timely, high-quality solutions that resolve issues at first contact where possible.
• Meet customer satisfaction, quality and productivity targets.

Skills

Fluent English

Customer service

Troubleshooting

Problem solving

Shift work

Job description

Savior Artigos Texteis Lda in Lisbon, Portugal is hiring English-speaking Customer Support Representatives for an on-site, 24/7 project with an international client. You will provide multichannel support and resolve issues on first contact where possible.

You'll join a fast-paced, target-driven team offering paid training, relocation assistance, and a multicultural work environment in Lisbon.