Lisbon Cloud Technical Customer Success Manager

CloserHire; Lisboa; Presencial; EUR 21 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Dental insurance

Meal allowance

Training program

Performance bonuses

International environment

Career development

Resumo da oferta

CloserHire is seeking a Technical Customer Success Manager to join our Lisbon team. You will manage a portfolio of business customers, act as a trusted technical advisor, and drive opportunities through the full sales cycle—from discovery to solution adoption.

The role requires 2+ years in B2B sales, strong consultative skills, and fluent English. Expect a hybrid/office-based schedule in Lisbon with onboarding for a global cloud technology project.

Qualificações

• Fluent English (C1 level or higher).
• Minimum 2 years of B2B sales experience within a contact center environment.
• Experience managing the full sales cycle and building long-term customer relationships.
• Strong consultative sales and account management skills.
• Excellent communication, presentation, and negotiation abilities.
• Experience working with CRM systems and pipeline management.

Responsabilidades

• Manage a portfolio of business customers and act as their trusted technical advisor.
• Identify and develop new business opportunities across your customer portfolio.
• Drive opportunities through the complete sales cycle, from technical discovery to solution adoption.
• Convert and expand existing opportunities while supporting long-term customer success.
• Maintain accurate CRM records, pipeline updates, and sales forecasts.
• Proactively engage customers to increase product adoption and reduce churn.
• Collaborate with internal teams to deliver tailored cloud solutions.
• Support digital transformation, AI, and cloud innovation initiatives.
• Build strong customer relationships while consistently achieving business objectives.

Conhecimentos

Fluent English

B2B sales

CRM management

Account management

Negotiation

Ferramentas

CRM software

Descrição da oferta de emprego

CloserHire is seeking a Technical Customer Success Manager to join our Lisbon team. You will manage a portfolio of business customers, act as a trusted technical advisor, and drive opportunities through the full sales cycle—from discovery to solution adoption.

The role requires 2+ years in B2B sales, strong consultative skills, and fluent English. Expect a hybrid/office-based schedule in Lisbon with onboarding for a global cloud technology project.