Lisbon Bilingual Support Pro — Rotating Shifts & Growth

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Daily meal allowance

Opportunities to learn and develop your career

Job summary

A leading international customer service provider in Lisbon is looking for talented bilingual communicators for a Customer Service Role. You'll assist customers through various channels and help resolve inquiries. The ideal candidate speaks Portuguese at a C1 level and has a good command of English. Join a modern team, enjoy competitive salary benefits, and pursue career development in a vibrant city.

Qualifications

• Prior customer service experience is welcome but not mandatory.
• Able to work full-time on 24/7 rotating shifts, including nights and weekends.
• Strong communicator who can explain complex ideas simply.

Responsibilities

• Assist customers across email, chat, phone, and social media channels.
• Deliver clear guidance on account setup, verification, and technical issues.
• Resolve customer inquiries efficiently and professionally.

Skills

C1+ Portuguese speaker

B2 level English

Computer skills

Adaptability to new technology

Team player

Strong communication skills

Tools

MS Office

Job description

A leading international customer service provider in Lisbon is looking for talented bilingual communicators for a Customer Service Role. You'll assist customers through various channels and help resolve inquiries. The ideal candidate speaks Portuguese at a C1 level and has a good command of English. Join a modern team, enjoy competitive salary benefits, and pursue career development in a vibrant city.